Scott Clark Toyota - Service Center

Vehicle service No problems with service. All professional. Service advisor could not have been better or more professional. This type of service is why I transfer No problems with service. All professional. Service advisor could not have been better or more professional. This type of service is why I transferred from another dealership. Thanks More

Excellent and efficient service Very little waiting, professional, and I appreciate the coffee too. There was no strong arm approach - just exchange of info and openness to asking qu Very little waiting, professional, and I appreciate the coffee too. There was no strong arm approach - just exchange of info and openness to asking questions More

Very professional and courteous Crystal Kush is excellent and efficient. Great service. Very happy with service. I will return and ask for Crystal. She’s great and top notch Crystal Kush is excellent and efficient. Great service. Very happy with service. I will return and ask for Crystal. She’s great and top notch More

Professional and friendly service department. I moved to Indian Land a little more than 2 and a half years ago, tried another Toyota dealership service center slightly closer to home and it's visu I moved to Indian Land a little more than 2 and a half years ago, tried another Toyota dealership service center slightly closer to home and it's visually obvious that Scott Clark is head and shoulders at the top of the quality service pyramid. I at the last minute made an 12:45 weekday appointment for a 45k normal maintenance check. My experience was managed by Jamie Procaccini; who displays the qualities of someone I would hire. He explained the end to end process, thoroughly answered my questions and took the time to listen to my "old man" (my words) advice. Additionally, the physical layout of your growing service department makes one (at least me) appreciate the very noticeable complexity and plethora of moving pieces engaged to make what appears to be a smooth running organization that cares about it's staff and customer experiences.. I don't remember the names of the other staff members who were part of my experience, but likewise kudos to them.. More

Service maintenance Very good customer service and always have good results with my car and the care for it. Always completed in a timely manner. Ver pleased. Very good customer service and always have good results with my car and the care for it. Always completed in a timely manner. Ver pleased. More

Top Rate all the way! As always my service experience at Scott Clark was top notch. Archie always explains exactly what my service will entail, how much it is going to cos As always my service experience at Scott Clark was top notch. Archie always explains exactly what my service will entail, how much it is going to cost and how long it will take. He is so kind and knowledgeable! The waiting area is so comfortable, had a nice cup of coffee and got my nails done:) I also had to get a new battery for my key and the parts man was very nice and then when I checked out the cashier always greets you with a smile. I have to drive from South Charlotte, pass your competitor, but so worth the drive. Thanks for your professionalism and kindness. More

Excellent Sales Purchase and Excellent Service in Service De I purchased a 2018 4Runner from Travis and Daniel. They made the whole process easy and best lifetime engine warranty options and price compared to ma I purchased a 2018 4Runner from Travis and Daniel. They made the whole process easy and best lifetime engine warranty options and price compared to many others. I also have a 1999 4 Runner with 310,000 miles and Justin from Service is amazing, fair and so knowledgeable when servicingthe old beast. I believe in their process and how they support the customer. Always in my best interest. I even had the team lift and upgrade my new 4Runner; excellent job and attention to detail. Hands down best facility, team, one stop shop for all your needs as nd so much more. More

Pete Acree We have always been a Toyota family, now have a Lexus. Pete is awesome! He is thurl and always so pleasant. Pete is the best. We have always been a Toyota family, now have a Lexus. Pete is awesome! He is thurl and always so pleasant. Pete is the best. More

120K Maintenance apt I brought my 2008 Sienna in for it's 120K maintenance appointment. I knew my front 2 tires were pretty bald but I was just hoping to rotate since the I brought my 2008 Sienna in for it's 120K maintenance appointment. I knew my front 2 tires were pretty bald but I was just hoping to rotate since the back ones were still in pretty good condition. I discussed options about the tires with Steve. At no point did I feel pressured to buy new tires all though I did. I didn't realize the combination of both services was going to take a lot longer than I originally thought. My appointment was at 9 and I needed my car to be ready by 2 in order to pick up my 4 kids from school. Instead of using the shuttle service Steve offered to get me a rental car at no additional cost to me so neither of us felt the pressure of time on when my car would be ready. Thank goodness because my car wasn't ready until 5. Steve called me during the day to let me know of some other recommendations of services and to let me know how it was going. The return of the rental and pick up of my van was fast and easy. More

Oil Change I was in and out in less than an hour. I have brought my 2011 Lexus ES here for service since I bought it in 2013. I was in and out in less than an hour. I have brought my 2011 Lexus ES here for service since I bought it in 2013. More