Scott Clark Toyota - Service Center

I bought my car and take it regularly for maintenance to this dealership. Joshua is great! this dealership. Joshua is great! More

My appointment was at 9:30am. My car was not serviced until 11:30am, and returned back to me at 2pm. I only had my tries rotated. Their work is good, but the time it takes to get My car was not serviced until 11:30am, and returned back to me at 2pm. I only had my tries rotated. Their work is good, but the time it takes to get your car serviced is horrible. More

Met quickly by service representative. Rep was very friendly and efficient at getting me checked in. Service was completed in less time than originally told. Rep was very friendly and efficient at getting me checked in. Service was completed in less time than originally told. More

Work was done in a timely manner and they tried to help me with pricing. me with pricing. More

I have a 2011 Prius with under 70,000 miles. I only take it to Scott Clark. They have a great Service Dept, honest about needs, have a shuttle to take you home or to work and to pick you back u I only take it to Scott Clark. They have a great Service Dept, honest about needs, have a shuttle to take you home or to work and to pick you back up. Not to mention the friendly people and the fantastic magic coffee machine which always works. Worth the drive to Matthews. More

Always a pleasant experience with every department. Everyone is very attentive and pleasant each time I visit. Everyone is very attentive and pleasant each time I visit. More

Had an appointment scheduled at 1115, dropped my car off at 11, was told it would be a 90 minute appointment. After 2 hours I called to check on the status of my car and was told someone will call me right at 11, was told it would be a 90 minute appointment. After 2 hours I called to check on the status of my car and was told someone will call me right back. After an hour had passed and I hadn’t received a phone call I called back and was told my car was ready. I told them I would need the shuttle service to get back and then said they would reach out to me to schedule my ride. After an hour and a half of not hearing from anybody I had to find my own ride to pick up my car. Overall this was an AWFUL service which is unusual because normally they are quick and communicative. Due to the delay and poor communication I missed two appointments that I had scheduled. More

The staff is always fiiendly and willing to help. This is a great place to buy a car. This is a great place to buy a car. More

Scott Clark Toyota, and in particular Marshall Moore, has done a great job taking care of my vehicular needs in a timely and reasonably priced manner since my first visit in 2010. Marshall is irreplaceable done a great job taking care of my vehicular needs in a timely and reasonably priced manner since my first visit in 2010. Marshall is irreplaceable in the Service Dept. He always takes the time to understand my situation and explain the options to me in detail which I greatly appreciate. It always feels like he takes care of my vehicles as he would his own. More

The work was completed in less time than expected, the cost was a bit less than estimated, service was perfect. Especially appreciated the guidance Julie provided in selecting the best maintenance service cost was a bit less than estimated, service was perfect. Especially appreciated the guidance Julie provided in selecting the best maintenance service for my car’s needs! More