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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,799 Reviews

2,799 Reviews of Scott Clark Toyota - Service Center

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May 17, 2023

Good availability but service rep was abrupt and rude. was not invited to the desk for price review, no costs were disclosed until service was completed. Was deterred from purchasing more services, made an More

by colleenluvsbugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Very quick service. Emma was great to work with. Was surprised to have service done so efficiently. More

by Jalgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
May 14, 2023

Marshall has been servicing our cars for years and is a trusted advisor and friend! More

by Hagmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

I would recommend this dealership to anyone you have the best service ,there is keep up the great work More

by Tankjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nautica Maxwell
May 11, 2023

I am using this dealership for 15 years. Everyone is great especially Billy & Duane Thanks More

by rbddesai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Have only used the service dept here . Billy Carroll is my service advisor. He is a great guy!!! More

by jerryp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023

Fastest I've ever had my service done. In and out in about 30 min. More

by Camry6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma johnson
May 05, 2023

Marshall Moore takes really good care of me and I feel confident in whatever he tells me . Thanks to Marshall for always taking such good of me when I bring my vehicle in. More

by Btwhitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

Was never notified of service completion until multiple calls made. I was told service would be completed within 1-1.5 hrs, it was 4.5 before I received my vehicle. I missed a scheduled appointment elsewhe More

by Mtho123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

It’s always a pleasure to go here for service. Great waiting area, lots of free coffee, and food for purchase. Easy to schedule, an agent checks in with you in the waiting room to give updates, an More

by Virginia Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laney Glosson
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