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Scott Clark Toyota - Service Center

Matthews, NC

4.6
2,814 Reviews

2,814 Reviews of Scott Clark Toyota - Service Center

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June 09, 2023

Service department is awful I will not return to this location.Hate that I purchased the car there. More

by Glennhvinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Archie Newton knows his job I trust his knowledge and advise , a pleasure to work with More

by ntomberlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Great Service in under 30 minutes! Was extremely pleased with my recent visit!Will continue to do business with Scott Clark Toyota. More

by Catrinabeeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Duffy
June 06, 2023

The staff were friendly and professional in their efforts and clearly understood what they were doing. The waiting room was roomy and comfortable. More

by Triciact97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nautica Maxwell
June 05, 2023

Mr. Acress turned it around for me. My day ended better than it started. I truly appreciate Mr. Acree re-evaluating my concern and making the adjustments. Thanks More

by Crystal Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2023

Mr. Pete Acree, the service manager, was very disrespectful and rude as I experienced some trouble with the work one of his technicians done. He failed to hear me and continue to be aggressive in More

by Crystal Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Acree
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

The service technician was polite, pleasant and know knowledgeable. She did what she said she was going to do when she said she was going to do it. More

by johnburtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
May 28, 2023

The representative at Scott Clark Toyota was friendly and helpful. The service took longer than expected, but part of the work was covered in my maintenance agreement so I am ok with the additional time nece More

by Ricktucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma was my service contact. She did a great job very pleasant person.
May 26, 2023

Excellent work Finish my car before time we always go Scott cleark we like our maintenance manager More

by Jignesh.ppatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Emma was very helpful in my experience at the dealership. I do not see her name listed below but that was my contact person for the service I had completed. More

by I-68 Car Pileup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma
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