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Scott Clark Toyota - Service Center

Matthews, NC

4.6
2,814 Reviews

2,814 Reviews of Scott Clark Toyota - Service Center

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May 08, 2023

Have only used the service dept here . Billy Carroll is my service advisor. He is a great guy!!! More

by jerryp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
May 07, 2023

Fastest I've ever had my service done. In and out in about 30 min. More

by Camry6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma johnson
May 05, 2023

Marshall Moore takes really good care of me and I feel confident in whatever he tells me . Thanks to Marshall for always taking such good of me when I bring my vehicle in. More

by Btwhitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

Was never notified of service completion until multiple calls made. I was told service would be completed within 1-1.5 hrs, it was 4.5 before I received my vehicle. I missed a scheduled appointment elsewhe More

by Mtho123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Carroll
April 30, 2023

It’s always a pleasure to go here for service. Great waiting area, lots of free coffee, and food for purchase. Easy to schedule, an agent checks in with you in the waiting room to give updates, an More

by Virginia Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laney Glosson
April 28, 2023

It is very much customer oriented. I feel like Scott Clark Toyota aims to please. More

by ReRe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
April 27, 2023

My Service Advisor did a wonderful job recieving the car and explaining what would be done on the car. More

by Sc4neb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Johnson - 5 Star Rating
April 24, 2023

The service department here is second to none. Ryan Duffy is the man to see. Always informs me and keeps me updated along the way while my truck is in for service. I really enjoy coming here to Sc More

by bigzrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Duffy
April 23, 2023

I have dealt with the service department at Scott Clark on several occasions. Both times I have dealt with Pete in the service department. Pete is absolutely wonderful. He tries his best to make every visi More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Scott Clark’s Toyota in Indian Trail is always where we go to have our vehicles serviced and we always ask for Billy Carroll. He always keeps us informed on what our vehicle needs to have done & when it sh More

by Suewhitley4823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
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