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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,800 Reviews

2,800 Reviews of Scott Clark Toyota - Service Center

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November 14, 2022

Scott Clark Toyota always treats customers fairly and clearly explains service prior to adding on services. I have always had great relationships with the service advisors I have dealt with More

by KMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Great customer service! Fast, efficient and affordable! Everyone seems to have your best interest at heart and value their customers. More

by nachellemurphy03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

On our sixth car from Scott Clark. They are great and provide all the routine maintenance. More

by Lms3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Lost confidence in their competence + lost trust when I noticed my compartment was rummaged through. More

by elitamm08
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nautica Maxwell
November 08, 2022

Always great service. Timely and polite. A great experience overall. I was in and out within an hour. More

by Roc2998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Eldridge
November 05, 2022

Scott Clark Toyota consistently provides stellar service. Eric Miller’s outstanding customer service is appreciated. More

by DLamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2022

There are a couple of great folks - mostly average. You are lucky if you end up with a good service technician More

by Sai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Aldredge
October 29, 2022

Clean, friendly and competent. Honors appointment times. Difficult to leave lounge because it’s so nice! More

by marksholander11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeter (sorry don’t remember his name) and even the key guy!
Mar 15, 2023 -

marksholander11 responded

The staff is very friendly. Even with the stress of labor shortages everyone kept their cool. The accommodations for waiting were very nice. Even the ambient music was pleasant.

October 28, 2022

Great people in the service department, Marshall armoire is the best service advisor I have worked with. More

by smithiain
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

Justin Bustle and mechanic WD do an outstanding job. Extremely knowledgeable and very courteous. We could not ask for better service! More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : W.D. Allen
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