Scott Clark Toyota - Service Center

Sales department is great, service not so much. My 2020 RAV4 Hybrid Ltd has 24,000 miles on it and has a lot of road noise (more by far than our 2013 Toyota). In spite of that the Scott Clark servi My 2020 RAV4 Hybrid Ltd has 24,000 miles on it and has a lot of road noise (more by far than our 2013 Toyota). In spite of that the Scott Clark service department say they do not hear it and recommend an alignment as a solution. Really! More

As an older lady, I depend heavily on the honesty and dependability of those in whom I entrust the care of my vehicle, I think I have found that at the Scott Clark Toyota Dealership, and Roy Angus as my dependability of those in whom I entrust the care of my vehicle, I think I have found that at the Scott Clark Toyota Dealership, and Roy Angus as my Service Manager. Eventhough the dealership is a considerable distance from my home, I gladly drive the distance for the excellent care that I receive from everyone there. Thanks so much. More

Every time I have been to the service department I have been greeted with smiles and happy to take care of my problem. The wait time has always been what they tell me it will be. Great service Dept. It is been greeted with smiles and happy to take care of my problem. The wait time has always been what they tell me it will be. Great service Dept. It is run professionally. More

He literally yelled at my wife. Zero professionalism and a coward. We have spent thousands in trust at Scott Clark. My wife (mechanic by blood) questioned a replacement of rotors be Zero professionalism and a coward. We have spent thousands in trust at Scott Clark. My wife (mechanic by blood) questioned a replacement of rotors because the service ticket said that they machined them (which is not what we paid for). Well this is MY DAUGHTERS car and Petey got called up to deal with my irate wife because he would not sacrifice $35 for assistance with a clearly visible nail in the tire that the rotor replacement and inspection should have caught. Pete threatened my wife, yelled and tried to intimidate her. Over… wait…… $35. (We have spent Thousands): I’m glad I wasn’t there Petey, we would have had a different conversation. I pray that I run into you someday. Glad to know you name though. More

Greeted quickly. Listened to what needed to be done and answered all my questions respectful. Listened to what needed to be done and answered all my questions respectful. More

Kevin gave us excellent service, friendly and efficient explanation of the service performed on our 2021 Toyota Highlander. Appreciated the car wash given at the end of the car service. explanation of the service performed on our 2021 Toyota Highlander. Appreciated the car wash given at the end of the car service. More

Great dealership to work with. Billy Carroll is my service writer and I rely on his knowledge and professionalism keeping our vehicles running in top shape. Billy Carroll is my service writer and I rely on his knowledge and professionalism keeping our vehicles running in top shape. More

We are quite pleased with this visit! Eric Miller, our. Service Pro knows his job, and went beyond making sure we were taken care of! Eric Miller, our. Service Pro knows his job, and went beyond making sure we were taken care of! More

Very clean environment, the staff was friendly. Car was serviced quickly and in a timely manner Car was serviced quickly and in a timely manner More

I had an appointment at 11:00 am and left it there to get oil changed and a state inspection. Long story short. My car was ready for pickup until after 4 that afternoon. I got a ride from a coworker when I l oil changed and a state inspection. Long story short. My car was ready for pickup until after 4 that afternoon. I got a ride from a coworker when I left work at 5 which I got there shortly after 5. I had requested that my car get ran through the car wash and it was on the work order and I also told the young guy at the key counter the same thing and he told me as a matter of fact attitude that they run all cars through the car wash. I go outside to wait on my car to be pulled around, and guess what my car had not been run through the car wash. The gentleman that brought my car around took my car to run it through the car wash after I told him that it was supposed have been done, he also apologized for the inconvenience. I don’t know where the communication stopped but I was ready to go home after Scott Clark had my call for over 5 hours. More