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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,803 Reviews

2,803 Reviews of Scott Clark Toyota - Service Center

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May 24, 2022

The service area is usually able to schedule me at desired time. They are quick, professional and courteous when you drop off the car. The service manager will keep me informed of status on my repairs More

by rmc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rowe
May 23, 2022

I had to wait 1 1/2 hour just to get a key cut and programmed, which I was told only occurs on Mondays, and also to have my interior looked at by detailing. The staff are not attentive, my salesperson More

by drmosley09
Recommend Dealer
No
Employees Worked With
Mike Barbeau
May 21, 2022

Roy Angus provided excellent customer service. 5 Stars. Service staff could not locate my keys at checkout but Roy stepped in and tracked them down. More

by chillnnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Angus
May 21, 2022

I was impressed with the friendliness and service that Adam provided. He could not have been more courteous, attentive and helpful. Plus, I understand that he was relatively new at Scott Clark Toyota. More

by Lansing Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rowe
May 19, 2022

Enjoy having myocardial worked on while working. Work done on time and done to my satisfaction More

by jcandmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cawthon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Acree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Catledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Maher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Froshaug, Jeff Knell, Wayne Faust
May 19, 2022

Excellent customer service and expedited my routine Toyota maintenance had me out in no time! More

by gmetal24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

I was not impressed. 3 hours to get in and out for an oil change, outrageous. Then the plastic piece around the bottom of the driver's side door got broken. So now I have More

by Peterbertorelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the manger name that told me that the OIL CHANGE w, Nautica Maxwell
May 13, 2022

Scott Clark Toyota does really good service on our fj cruiser. Billy Carroll is the best service guy I have ever had… More

by Mjfogle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Gave me a loaner to drive while my car was being serviced Also had excellent service from Archie Newton. He always takes excellent care of me. More

by Dogwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Service was very quick and easy. The service advisor was very nice and attentive and explained everything to me More

by Kaustin005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Johnson
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