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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,803 Reviews

2,803 Reviews of Scott Clark Toyota - Service Center

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October 29, 2021

Billy Carroll gives great customer service. I even got a manicure while the service technicians put new tires on my car. I highly recommend this dealership. More

by paula.styron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

paula.styron responded

I highly recommend this dealership.

October 29, 2021

Consistency in rendering outstanding service. I will not use any other dealerships for service on my vehicle. More

by Al Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Tyler Hallock
October 28, 2021

Awesome service from Pete Acree very organized ! and all employees including Julio Hernandez my favorite mechanic. More

by Gtorres0417
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

I purchased several cars from Scott Clark Toyota over the passed 14 years. Always professional and service team is great. Billy Carroll has been my service rep during this time and he is the best. Great faci More

by GarryM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

Service representative was very nice and honest. I was in out 30 minutes. Thank you for great service More

by Felicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Angus
October 25, 2021

Service is very accommodating and trustworthy and knowledgeable. The staff is very noteworthy. I will continue to do business with the dealership. More

by Charlesdavis79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Charlesdavis79 responded

It was a trustworthy experience

October 23, 2021

I love this dealership. Even when they are having staffing issues, the service is still stellar. I feel like family always and I love it. More

by MarshaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

I love my Scott Clark experience, Pete is the best, always looking out for me More

by Lizzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Aldredge
October 21, 2021

Loved the service I received. So nice and kept me informed throughout the process! Would recommend to anyone! More

by Sstroud412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morrow
October 21, 2021

Very slow in checking you in even if you have a appointment and they do not speak to you More

by Darren.perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Acree
2.0
This rating includes all reviews, with more weight given to recent reviews.
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