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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,803 Reviews

2,803 Reviews of Scott Clark Toyota - Service Center

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September 30, 2021

All was ok except no one let me know that my car was ready until several hours after work was completed. More

by mcnattr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson
September 29, 2021

Love this dealership!!! Always friendly and wait time is not bad!! Always bring my car here!!! More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Aldredge, Lauren Herrholz
Sep 29, 2021 -

Cindy responded

Big Thanks for the excellent service!!!!

September 25, 2021

Took my recent purchase of a 2013 Toyota Highlander to Scott Clark Toyota for 100,000 mile service. Pretty much straight forward. Devon was my assigned service writer. He handled all aspects very well. Se More

by Rwillardamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
September 24, 2021

So I particularly asked them to change my rear viper - car comes out - not fixed. Always some small mess in this place, they always forget to do one or two things, some of the staff members is very rude a More

by Serhio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Acree
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Duffy, Mary Feaster
September 24, 2021

Upon arrival, I spoke with Peter, the Service Manager, & he verified the service details. The waiting area is comfortable & I could get work done - & there’s free coffee ! Upon completion, in under an hou More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Mitchel was professional and friendly. Explained everything well. I will be going back. A great place. More

by bc_921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Service Manager, Justin Bustle, and Service Technician, WD, have done our Family an excellent job for years. Extremely knowledgeable and very courteous! More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Technician-WD
September 18, 2021

I bought my Avalon preowned but have only had it serviced at Scott Clark Toyota. They have always done a great job and have been reasonably priced. I believe they tell me like me it is and only do what is More

by robert.r.dunbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
September 15, 2021

All work was done correctly and promptly.The staff was very helpful.My service writer was the best. More

by Charlestonman28207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Aldredge
September 15, 2021

Service went as expected and was done faster than I thought it would be. Good work Archie and crew. More

by JFS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Archie Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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