Scott Evans Chrysler Dodge Jeep Ram

The service team is a blessing and amazing on the care and concern they have with their customers. I have been using them for five years and do not see myself using anyone else. The honestly they give wit and concern they have with their customers. I have been using them for five years and do not see myself using anyone else. The honestly they give with your vehicle needs are amazing. More

I'm a loyal Dodge-Ram customer, took my Ram 2500 in for service (oil, fuel filter and brake change) technician forgot to put oil back in truck before taking it on a test drive and blew the engine. I was ca service (oil, fuel filter and brake change) technician forgot to put oil back in truck before taking it on a test drive and blew the engine. I was called by the service manager who expressed regret for the incident assuring me "they would make it right". I guess we have different understanding of what make it right means. I have been without my truck for a month now. They offered to buy the truck for 5k less than value, but if i bought a new one from them they would match the valuation. However when i mentioned the Affiliate Rewards program they were quick to say they would not participate. This is clearly an attempt by the dealership to reduce the cost of their mistake and pass along the burden to a loyal Ram customer. Total lack of customer obsession or even basic customer service. More

Christian was my Rep he’s very knowledgeable and responsive, this location is friendly and welcoming… I will be doing business again. responsive, this location is friendly and welcoming… I will be doing business again. More

Jay and Dalton were very helpful. They took time to work with me and made this a very good experience. They took time to work with me and made this a very good experience. More

Very professional. Sales and service always helpful and polite. Will always buy my cars from Scott Evans. Sales and service always helpful and polite. Will always buy my cars from Scott Evans. More

They definitely want to see you leave there happy , leaving there with a vehicle of your vjoice leaving there with a vehicle of your vjoice More

Great customer service Taylor was very accommodating and very professional Although I did ask for my light be turned off. I will have to make time to go back and very professional Although I did ask for my light be turned off. I will have to make time to go back More

Great salesman he showed me everything to a t and was very nice to help to all guestion very nice to help to all guestion More

Their service department isn’t very professional nor are they very knowledgeable their jeeps. I took my Jeep there because it was running warm on the highway. Around town it was driving perfect the service they very knowledgeable their jeeps. I took my Jeep there because it was running warm on the highway. Around town it was driving perfect the service department advised me to leave it and they would check it out and give me a call. I had to call several times during the day to find out if they knew what was causing my jeep to run close to hot they explained that everything looked fine and they did not really know what was wrong, but they would keep it overnight and let me know in the morning what was wrong, I received a call the next morning and was told they would have to take the engine apart for about $1200 for labor and they would let me know what the issue was. My husband advised them we would come get the jeep and not to work on it , we arrived 15 minutes later to pick up my jeep. As I drove out of the parking lot, my jeep was running hot because something had been done to it. I asked the service department what happened and they said it was going to happen anyway, I was able to drive my car around town without a problem it was only on the highway. I was having an issue, they were very rude when I explain to them that the jeep was not running like this when I dropped it off once I left I contacted the manager of Scott Evan and spoke to John and explain to him how very unhappy I was I paid $175 for my car to run worse and still did not get fixed or Know what the reason for the cars was. John said that he was speak with his service manager and call me back in 15 minutes. I never heard back from any of them. I called back two hours later and asked to speak to John and was told he was unavailable. I left a voice message and never received a call back , it is now 10 hours later and I never received a call back I was told that this dealer was family owned, and it was not a corporate dealership. I would suggest no one ever ever buy a jeep or take their car to get service there. Do in my conversation. When I realize my jeep was tampered with I asked the young man that was working on it. What did he do? He was very rude disrespectful and didn’t understand why I would be upset since my jeep was now running worse than it was when I brought it in. I was asked by the manager what can he do to help? I advise I would like to have my jeep fixed and running so I can go to work in Atlanta. He asked how many miles I had and maybe I should buy a new Jeep. I advised him I like my jeep and I do not want to purchase another jeep when my jeep it’s paid off and it was running fine except on the highway, I find this very very disheartening to realize that we have a dealership and I’ll city that is willing to do whatever it takes to wrong someone and not want to make it right please stay away from places that does not value you as a customer or your personal belongings More