Scott Evans Nissan

Can I put ZERO stars? This place is an absolute joke. I was told a set price when I was called on the outcome of my cars diagnosis. They charged me almost 1k dollars mor This place is an absolute joke. I was told a set price when I was called on the outcome of my cars diagnosis. They charged me almost 1k dollars more than what the set price I was told over the phone! They will find any little thing that you say is a concern with your vehicle and run with it. When I asked them how they came up with a conclusion on how that what was wrong and if they ran any diagnosing tests, they told me well no, we just went with what you said was wrong with it and put and two together. The customer service department is definitely something that needs to be better handled and train there employees to better handle situations with there customer. I HIGHLY recommend not taking your car here! More

Excellent Staff and Customer Service! Let me start by saying that my experience started complicated but ended exceeding my expectations. Thank you Scott Evan’s Nissan and Jeep,Dodge, Chry Let me start by saying that my experience started complicated but ended exceeding my expectations. Thank you Scott Evan’s Nissan and Jeep,Dodge, Chrysler staff. Marty, Jason, Jay and Paul were great and worked hard to earn my business and trust. Five Star Rating! And I I forgot to say that I live 650 miles away and had the vehicle delivered. I live in south Florida where hurricane Ian took thousands of cars. The south Florida dealers and their fees pushed me to look out of state. Thankful I did and all I can say is my experience with Scott Evan’s Dealerships we’re beyond my expectations. More

Earned my business, and from a very difficult and demanding customer. Jessica did a great job selling me a new 2023 Nissan Rogue Platinum. demanding customer. Jessica did a great job selling me a new 2023 Nissan Rogue Platinum. More

I have bought 8 cars from them all was excellent. 5 stars everytime. Even the last car I bought. The problem is the last car I bought was a my first used car. Needless to say I bought their warranty 5 stars everytime. Even the last car I bought. The problem is the last car I bought was a my first used car. Needless to say I bought their warranty with it. I’ve had nothing but problems with it. The warranty doesn’t cover anything. More

I live in Griffin Ga. I could not get the dealership there to get the vehicle I wanted at a reasonable price. I went on line and found the vehicle I wanted and dealershi I could not get the dealership there to get the vehicle I wanted at a reasonable price. I went on line and found the vehicle I wanted and dealerships that had one. Brandon Harper contacted me and he worked with me on everything. We worked out a deal and the vehicle was delivered to me without ever having to go to the dealership. I have been to the dealership since then. I was met at the door before I ever walked in. Everyone was nice and friendly. I met with Brandon and he took Great care of me. I loved the package they sent me with coupons and a calendar. I also, ordered a part for my vehicle on line. The part was not in stock. Robert Wilson contacted me to let me know. Within a few days he contacted me and had found me the part. Thanks again, Pam More

Although we couldn't come to an agreement and I did not buy, the salesman Brandon was helpful and courteous. However no one greeted me when I arrived for my appointment. I wandered around for about 10 min buy, the salesman Brandon was helpful and courteous. However no one greeted me when I arrived for my appointment. I wandered around for about 10 minutes before I was helped and led to Brandon. I would have purchased, but the vehicle description on the website was not accurate and the vehicle was not road ready in my opinion. Worn tires, bad brakes, and many stains throughout the vehicle. They (management) would not budge on the price which is their choice to do, but it was significantly overpriced for the amount of reconditioning still needed. More

My review from two years ago was 5 stars. However, now My review from two years ago was 5 stars. However, now I would not recommend any one go there. Customer service is little to nonexistent. They (top My review from two years ago was 5 stars. However, now I would not recommend any one go there. Customer service is little to nonexistent. They (top to the bottom: Scotty Johnson, Saeje Brown, Jon Lanham) are full of it. My family has bought 3 cars from SE in the past 4 or 5 years & we've sent others to SE because of the customer service. When I totaled my pathfinder, I decided to go back despite Mr. Rodney not being there because the service had been good. I totaled the car over Thanksgiving break. I stopped by after school 12/13/21 to ask if there were any teacher discounts (Cobb and Douglas school systems offer discounts at the local dealerships) and to let them know I would be coming in the following week. Met with Saeje, advised him that I'd be in the following week & asked about a teacher discounts & also let him know I was looking for another pathfinder. He advised me that he would get me the best deal possible and he would see me next week. Advised him that mom would be getting the car. He got my number, said he'd get her info so all I would have to do is come in & shop. Well, when school lets out for break, my dad and I go in to meet with Saeje. Did not do what he said. Didn't reach out to mom for info like he said. He had an appointment with some VIPs (I assume) because I was given Chris. I told Saeje that I wanted another pathfinder. So, they bring me a dodge journey. Poor Chris got wrangled into this mess. He was trying to move the trunk cover to let up the seats. I told him it did not have a third row; that is what I loved most about my pathfinder and it works for all of my school stuff and my girls' gymnastics stuff. Really, we should have left after that nonsense. However, my dad is soooo nonconfrontational and willing to give people many chances, we stayed. We get the car from SE dodge and drive it back to SE Nissan. No floor mats. Asked about them via service and I was told I could buy some. Whatever. Again, the whole process shows xxxx-poor customer service. At the end of January, the trunk stops opening manually or with the key. I called they told me to bring it in. I brough it in February. Chris (I think that is his name) in service told me that his team has been hit by covid and I would need to leave the car or I can drop it off at 730 and they can take me to work late. I tried to explain to him that I have two girls to drop off in car riders and we come from Douglasville. He didn't care. I went back the next week and saw Jon. Jon had been servicing the other pathfinder this time and was normally good about providing great customer service. I told him what happened with the trunk and that Chris told me I could be late to work and they could drop me off. Jon said to bring the vehicle back on the following Wednesday afternoon and he would give me a loaner because his first available appointment wasn't until Thursday. I was very clear in the fact that I had appointments and the girls have gymnastics appointments. That is why Jon said I'd have the loaner. Well, guess what people? xxxx-poor customer service occurred on that Wednesday. Went to get the loaner and drop the car off Jon is acting like he didn't tell me to bring the car in. He didn't want to give me the loaner. He's telling me I can wait here. Sir, stop with the xx when this is what you told me to do. I got there at 325 to get all of this situated. Jon told me that oh it'll take me longer to call the insurance. This is what the freak you told me to do!! Scott Evans will just say anything and not live by their word. I was heated and I left. I called my dad and let him know about the run-around they were given. My dad called and Scotty Johnson was off when he called and he had to call the next day. Scotty acted like he cared and told my dad he would speak to the service team and all of the xx about covid. I could care less about that. Do what the freak you said you were going to do. Scotty was supposed to call me and my dad. Didn't...dad called. Dad took the car to the dealership while I was teaching. They won't fix the trunk and now we have to pay for the latch to the trunk. They're just full of it and I don't recommend that any one else go there. More

Great group of people working at Scott Evans Nissan I think everyone I know gets their oil changed here. You will even see the owner on a day to day basis helping out in all departments. think everyone I know gets their oil changed here. You will even see the owner on a day to day basis helping out in all departments. More

Professional and courteous staff that provided me excellent timely service from the sales team to the service department. I’ve purchased multiple vehicles from Scott Evans Nissan and have never felt excellent timely service from the sales team to the service department. I’ve purchased multiple vehicles from Scott Evans Nissan and have never felt pressured. They are always understanding of my needs and help me find what I am looking for. I also have my vehicles serviced there and have outstanding customer service at their service department. More

Over ten years of service and purchasing - never a bad experience- servicing many different makes and models experience- servicing many different makes and models More