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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,665 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,665 reviews

January 15, 2022

Great emergency service today, diagnosing a flat tire. No problem found, tire inflated and recounted, all at no cost! More

by ColvinR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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Jan 17, 2022 -

Scott Honda of West Chester responded

The Scott team is always happy to lend a helping hand when unexpected challenge surprise our valued guests! We're grateful for the opportunity to impress you with our reliable service. We're happy we could help! Thank you for sharing your 5-star feedback, we appreciate you.

January 14, 2022

My father ordered a new car from Scott Honda last Christmas. Hiep is most responsive and patient sale person I’ve ever met through the purchasing process. More

by Lin
Recommend Dealer
Yes
Employees Worked With
Hiep Luong
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Jan 17, 2022 -

Scott Honda of West Chester responded

Hi Lin, thanks for giving our team a 5-star shout-out! It's our pleasure to help you and your family find the right Honda for you. Hiep will appreciate knowing he's earned your total satisfaction. We appreciate you and we wish you many happy miles :)

January 14, 2022

Efficient friendly service. Easy to make an appointment. Service center personnel are knowledgeable and willing to help in any way possible. Matt was excellent. More

by jsmoyer62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
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Jan 14, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star compliments for our team! We're committed to making your experience convenient and comfortable so we're glad to hear that you enjoyed every moment of your visit here. We'll continue to go above and beyond to help you in any way possible :) We appreciate you!

January 13, 2022

Amazing customer service. I used the express line and they had my oil and tires changed in no time. Friendly staff and clean waiting area More

by jstuardi13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Haque, Nate Runk, Zachary Bruno
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Jan 14, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your 5 stars with us! It's our pleasure to prove our dedication to providing you with quick, easy, and reliable service with friendly smiles :) We appreciate you!

January 11, 2022

Great dealer personnel properly trained and courteous. Waiting area was comfortable and well lit. I recommend the dealership to everyone. More

by GBurch123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
Report | Print
Jan 12, 2022 -

Scott Honda of West Chester responded

Thank you for your 5-star recommendation! We strive to make your visit comfortable and convenient so it's wonderful to learn that you enjoyed your experience here. We appreciate you :)

January 11, 2022

Great customer service….I am always satisfied when I have my car maintenance done there The staff is friendly they are on time and they are generally accommodating More

by Pampam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana
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Jan 12, 2022 -

Scott Honda of West Chester responded

Your total satisfaction has always been our goal! We're glad that our friendly and reliable service has secured your confidence in our team. We're grateful for your stellar review, your 5-star feedback means the world to us :)

January 10, 2022

I had service done on 1/10/22.The service writer I had service done on 1/10/22. The service writer understood my needs. I was there approx 45 min. and everything was completed in an efficient man More

by jhamiltonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star feedback! Our team is happy to make you and your needs our priority to fulfill our shared goal of getting you back on the road quickly and safely. We're glad that our quick and reliable service has earned your satisfaction! We appreciate you.

January 07, 2022

Professional service and thorough, was able to complete work on time, they are getting better with a customer orientation More

by Test
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno, Sandy Huddleston
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Jan 07, 2022 -

Scott Honda of West Chester responded

Thank you for sharing your feedback! As we navigate unexpected challenges, we rely on our valued guests' feedback more than ever as it helps us understand how we're performing. We appreciate your honesty and compliments for our team! Thanks again :)

January 07, 2022

Salesman Bill Martin was the best! Very thorough from beginning to end of sale. Explained every detail about my new car! Also GM Marius acknowledged my concerns and came up with a solution. More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Krawiec, Bill Martin
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Jan 10, 2022 -

Scott Honda of West Chester responded

Kathy, thank you for sharing your 5-star feedback! It's our pleasure to prove that we're dedicated to driving your dreams forward with friendly and reliable service. We're happy we could help you find the car of your dreams! We hope you enjoy every mile in your new Honda :)

January 07, 2022

Jeff Wood was extremely friendly, helpful, and very knowledgeable. He was respectful of our time and worked around our schedule to complete the deal. Jeff made sure our new pre-owned certified vehicle More

by ShellyT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gill
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Jan 10, 2022 -

Scott Honda of West Chester responded

Hi Shelly, thank you so much for sharing your 5-star feedback with us! We're so glad we've earned your total satisfaction and support. Jeff and the rest of our team are committed to making your car shopping experience fun and stress-free so it's made our day to learn that your recent visit here was so amazing! Jeff and Rob will surely appreciate your lovely recommendation :) We'll be thrilled to welcome you back with friendly smiles; until then, we wish you many happy miles!

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