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Scott Honda of West Chester

West Chester, PA

4.8
3,655 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,655 reviews

December 14, 2021

Ty was very professional and keep me updated through out the service . I appreciate his support. More

by Arvind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 15, 2021 -

Scott Honda of West Chester responded

We appreciate YOU, Arvind! Our team understands the importance of consistent and clear communication so we always strive to keep you updated on your vehicle's progress. We're so glad that Ty's professional and thoughtful service has earned your amazing 5-star feedback. Thank you for sharing!

December 13, 2021

Aaron was awesome! He wasn’t pushy and made me feel at home. It was a wonderful experience More

by Jennrdangelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star feedback, Jenn! We're committed to providing our guests with a comfortable and convenient experience and we're thrilled that 'Awesome Aaron' did exactly that by offering such genuine customer care! We're always happy to welcome you in with some friendly smiles :) We appreciate you!

December 11, 2021

Bill Martin was an excellent sales representative who patiently listened to my concerns and what was important to me. He was understanding about my sentimental feelings of my previous car and spent tons More

by KristinZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Bill Martin
Dec 13, 2021 -

Scott Honda of West Chester responded

Kristin, thank you so much for sharing your thoughtful review! Our team loves going above and beyond to show you how much we truly care about you and your needs. We are committed to making your car-shopping experience easy, painless, and fun! We're so glad that Bill's 5-star attention and expertise proved our team's passion for providing genuine customer care. We wish you many happy miles in your new car and look forward to welcoming you back in the future!

December 11, 2021

From beginning of our correspondence, Aaron was upfront, friendly, and timely. I pulled onto the lot to find the vehicle I was looking at was in front of the office, ready for a test drive. During the entir More

by Gritzandcrackers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Scott Honda of West Chester responded

Thank you for allowing us to help you find the car of your dreams! We're eager to demonstrate our passion for making the car buying process easy and fun; Aaron's commitment to that goal remains unwavering and we're so glad to hear he provided such a wonderful experience for your first visit! Thank you again for sharing your 5-star review. We look forward to working with you again, too!

December 11, 2021

I have used this dealership for many years and have always been extremely pleased with the experience today was no exception. The staff is always considerate and very helpful trying to due their best f More

by ellenhsteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Dec 12, 2021 -

ellenhsteele responded

I have used this dealership (Scott Honda) for many rears and have always been extremely pleased . The experience today was no exception. The staff is always considerate and very helpful, trying to do their best for the customer

Dec 13, 2021 -

Scott Honda of West Chester responded

Ellen, thank you for your loyalty to the Scott team! We're truly honored to be your trusted dealer and we look forward to many more years of earning your lovely feedback. We will continue to strive to exceed your expectations and ensure you receive the best service with a smile :) We appreciate you!

December 10, 2021

Well coordinated appointment from entry to exit. TY Smith advisor was very informative and I appreciated his inputs for the vehicle and plan in general to address an issue. More

by Balaji.ramdoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 10, 2021 -

Scott Honda of West Chester responded

From the moment you pull in to our Service Center to the moment you drive off the lot, our team strives to make your experience at Scott outstanding! We're committed to sharing genuine advice regarding your vehicle's maintenance and repairs; we're thrilled that Ty proved our dedication to providing such strong customer care. Thank you so much for sharing your feedback with us. We appreciate you!

December 10, 2021

This is the greatest dealership in the entire Area. I have a customer for over 32 years and never a bad deal or services. More

by kath.brennecke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie, Ty Smith
Dec 13, 2021 -

Scott Honda of West Chester responded

We're honored to be your trusted dealer, Kath! Thank you so much for your long-standing loyalty. Wonderful feedback like yours motivates our team to continue going above and beyond. We're incredibly grateful for three decades of opportunities to earn your 5-star feedback! Thank you again!

December 10, 2021

The staff are courteous.Was attended to at my The staff are courteous. Was attended to at my appointment time. Great shuttle service, both taking me home & picking me up when the service had bee More

by Gram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Dec 13, 2021 -

Scott Honda of West Chester responded

We're grateful for every opportunity to make your visit to Scott outstanding! We strive to exceed your expectations so we're thrilled that your recent experience here was no exception to the norm. Thank you so much for sharing your feedback; we appreciate you!

December 09, 2021

Contacted me early morning to confirm my needs and again after assessing vehicle needs. Explained my options and complete completed. The desired work in short order. I am vey satisfied with Honda service f More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Dec 10, 2021 -

Scott Honda of West Chester responded

Roland, thank you for sharing your experience! We're glad that our clear communication and quick, reliable service has ensured your satisfaction. We appreciate you!

December 09, 2021

Great dealership, stayed past closing time to finish our deal. Carlos was great, very personable and informative More

by mcandrew1916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
Dec 10, 2021 -

Scott Honda of West Chester responded

Thank you for allowing us to help you in your car-shopping journey! We're so glad Carlos' 5-star attention and customer care has earned your own 5-star feedback. We appreciate every opportunity to impress you so we're happy knowing you had such a wonderful experience at Scott. Thank you again!

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