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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,500 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,500 reviews

September 24, 2021

As always, from the gentleman who greets you outside, to your Honda Service Advisor(mine, Jon Barth), to the woman working the food/beverage area…everyone is friendly, professional, knowledgeable and someti More

by poqaboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeter outside, 5 stars, Oswaldo Almanza
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Sep 24, 2021 -

Scott Honda of West Chester responded

We’re so glad you enjoyed your stay with us! Everyone on our team is super passionate about providing the absolute best services for our guests… we truly want you to feel comfortable and content during your visits :) Thank you so much for your lovely recognition of our team! We appreciate you!!

Helpful
September 23, 2021

Purchased 3 vehicles in last 11 years, always professional and courteous. I appreciate the level of knowledge Scott Honda associates have. Today, Vince in service assisted me and handled every More

by Rcrisanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Ashamole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Hughes, Vince Houpt
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Sep 24, 2021 -

Scott Honda of West Chester responded

We’re honored to have earned your loyalty! We’re always happy to help valued guests such as yourself. Our team will continue to exceed your expectations and create even better experiences for you in the future. Thank you for sharing your amazing 5-star review!

Helpful
September 23, 2021

Easy to schedule & a lot of communication before work is performed. Fast pick-up & payment More

by jefenterprises
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman, Justin Dunoff
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Sep 24, 2021 -

Scott Honda of West Chester responded

Our team will always provide such fast, friendly, and reliable service! We’re committed to making sure our guests feel confident in their decision to choose Scott Honda for maintenance and repairs. Thank you for sharing your feedback, we truly appreciate it :)

Helpful
September 22, 2021

Worst service ever. Was treated with nothing but disrespect by a condescending service advisor named Shaun. By the way…. When you go there…. He is doing YOU a favor. Seriously?? I have a Honda d More

by KELLYCRANE0920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaun Thomer
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Dec 21, 2021 -

Scott Honda of West Chester responded

Hi Kelly, thanks for sharing your honest feedback. It's difficult to hear, because it's not the type of experience we'd hope for any guest to have, and it's certainly not representative of our best. Your trust and loyalty are critical, and when those are lost, we're not guaranteed an opportunity to earn them back. We can tell you, however, that you'll see some new faces if you visit us again. The Scott team lives by our core values as non-negotiable, and we're committed to improvements that put the right team in place to accomplish our mission of providing thoughtful, professional service for you and your vehicle.

Helpful 1
September 21, 2021

Car buying made easy! I did my homework (weeks of online research and visiting dealerships) and Scott Honda won our business. Price, quality of vehicle and professional experience was very good. More

by Eredstreake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2021 -

Scott Honda of West Chester responded

Buying a car should always be easy! That’s why our team is so passionate about sharing our knowledge and skills while providing the best experience for our valued guests. We’re so happy to have earned your business and your fantastic 5-star review! Thank you so much for sharing!

Helpful
September 20, 2021

Bill was very welcoming, knowledgeable and very professional. Answered every question I had about the vehicle. More

by kkurtz32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Martin, Harry Tarabicos
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Sep 21, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your review; your kind words have made our day :) We always strive to ensure that our guests feel at home and at ease in our company. Shopping for a car should be easy and we’re glad our dedicated team provided friendly and professional service to make your experience so great! Thank you again!

Helpful
September 20, 2021

The dealership was very nice and I liked everyone who served us; they were very polite and helpful. More

by vrm2218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Hiep Luong
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Sep 21, 2021 -

Scott Honda of West Chester responded

Polite and helpful service is our goal! We’re thrilled to hear that you had a great experience with us and we really appreciate the fact that you took the time to share your review. Your feedback is much appreciated, thank you!!

Helpful
September 20, 2021

Excellent attention and efficient service Nick kept me Excellent attention and efficient service Nick kept me informed Quick check out 👍 Good suggestions about tires More

by Clirealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2021 -

Scott Honda of West Chester responded

Efficiency is our middle name! Our team will always go above and beyond to guarantee that you feel comfortable and well-informed regarding the process of repairs and maintenance to your vehicle. No one should be left in the dark and we’re so happy that Nick and our team made sure you had a wonderful experience here! Thank you so much for sharing your 5-star review!

Helpful
September 19, 2021

Hiep helped me a lot with getting a new car after my truck was totaled in the Ida floods. I give them a 5 star rating! More

by Eddie White
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Dainora, Hiep Luong
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Sep 20, 2021 -

Scott Honda of West Chester responded

Eddie, thank you for sharing your experience with us! We are so sorry to hear about the damage to your truck but we are more than happy to have helped you. Our commitment to our community will remain unwavering; we will always lend a helping hand to those in need. Thank you for allowing us to assist you in your car-shopping journey, and for your 5-star recommendation of our team!

Helpful
September 18, 2021

Carlos was an absolute pleasure to work with! He found the perfect vehicle for me the very first test drive! He was beyond sufficient at completing all documentation immediately and made the entire proces More

by Mnyquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Tarabicos
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Sep 20, 2021 -

Scott Honda of West Chester responded

Our mission is to assist you in turning your dreams into reality; we’re so happy to have helped you find your dream car! Congratulations!! Our team will continue to exceed expectations by providing our thoughtful and professional services. We will always be here to lend a helping hand! Until then, we wish you many happy miles :)

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