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Scott Honda of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
3,669 Reviews
Our friendly team gives you 5-star attention... That's our promise! We’ve built our reputation on professionalism and giving personal attention to each guest. Our no-pressure approach gives you plenty of room to browse, compare and test-drive your favorite cars. We're here to answer your questions and offer you convenience and thoughtful care as you consider all your options. Simply put, we make shopping easy. Plus, you can drive confidently thanks to our dedicated Service Team, who cares about your Honda just as much as you do! Our customer reviews say it best... over 4,750 Google Reviews and 3,400 DealerRater Reviews.
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706 Autopark Blvd

West Chester, PA

19382

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Showing 3,669 reviews

December 10, 2021

This is the greatest dealership in the entire Area. I have a customer for over 32 years and never a bad deal or services. More

by kath.brennecke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie, Ty Smith
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Dec 13, 2021 -

Scott Honda of West Chester responded

We're honored to be your trusted dealer, Kath! Thank you so much for your long-standing loyalty. Wonderful feedback like yours motivates our team to continue going above and beyond. We're incredibly grateful for three decades of opportunities to earn your 5-star feedback! Thank you again!

December 10, 2021

The staff are courteous.Was attended to at my The staff are courteous. Was attended to at my appointment time. Great shuttle service, both taking me home & picking me up when the service had bee More

by Gram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Smith
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Dec 13, 2021 -

Scott Honda of West Chester responded

We're grateful for every opportunity to make your visit to Scott outstanding! We strive to exceed your expectations so we're thrilled that your recent experience here was no exception to the norm. Thank you so much for sharing your feedback; we appreciate you!

December 09, 2021

Appointment on time inspection was done in an hour and tech was professional and answered all questions I had. More

by jtquill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Report | Print
Dec 10, 2021 -

Scott Honda of West Chester responded

We greatly appreciate your feedback! We're glad we could guarantee your satisfaction by providing our quick, easy, and reliable service. Thank you for sharing your 5 stars!

December 09, 2021

Contacted me early morning to confirm my needs and again after assessing vehicle needs. Explained my options and complete completed. The desired work in short order. I am vey satisfied with Honda service f More

by Roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
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Dec 10, 2021 -

Scott Honda of West Chester responded

Roland, thank you for sharing your experience! We're glad that our clear communication and quick, reliable service has ensured your satisfaction. We appreciate you!

December 09, 2021

Great dealership, stayed past closing time to finish our deal. Carlos was great, very personable and informative More

by mcandrew1916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Nunez
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Dec 10, 2021 -

Scott Honda of West Chester responded

Thank you for allowing us to help you in your car-shopping journey! We're so glad Carlos' 5-star attention and customer care has earned your own 5-star feedback. We appreciate every opportunity to impress you so we're happy knowing you had such a wonderful experience at Scott. Thank you again!

December 09, 2021

Everyone is very courteous and polite. They are pretty accurate about wait times and ready to answer any questions you have. More

by Slmilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback with us! Our friendly team is always happy to help! We understand that communication is key so we're committed to sharing our knowledge and expertise to ensure your satisfaction. We're grateful for the opportunity to earn your 5 stars.

December 09, 2021

Scott Honda met my expectations today , prompt service, courteous staff, clean, tidy lounge area to wait . More

by nomadic61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2021 -

Scott Honda of West Chester responded

Thank you for your 5-star feedback! We're so happy that our amenities and friendly team ensured your visit to Scott was comfortable and convenient. We're glad we could help!

December 08, 2021

Zack was great …..he explained everything well applied coupons and was very congenial The pick up went off without a hitch thank you very much Zach More

by Henrymichaelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
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Dec 09, 2021 -

Scott Honda of West Chester responded

Thank YOU, Henry, for sharing your great feedback with us! We're so glad Zach's thoughtful service could secure your 5-star review. We strive to earn your trust so we're happy to learn that you felt comfortable and confident during your service visit. We appreciate you :)

December 08, 2021

We are long term customers of Scott Honda and one of the reasons why is the quality of customer service. Our service adviser, Gregg W., is excellent. More

by Gbrwf1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Dec 09, 2021 -

Scott Honda of West Chester responded

Thank you so much for your loyalty to the Scott team! We're glad wonderful team members like Gregg have proven our dedication to providing strong and genuine customer care. We strive to make each of your visits even better than the last! Thank you again for sharing your wonderful review, we appreciate every opportunity to earn your 5 stars :)

December 08, 2021

Always friendly, explain in detail everything that has to be serviced and cost and quick More

by Pegpru1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star review! We're thrilled knowing your recent visit was satisfactory. Our friendly team is committed to providing quick and easy service with a smile :) Thanks again, we appreciate you!

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