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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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July 22, 2022

Seriously? A minimum limit? This is supposed to be a customer review, not a 4th grade essay. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristyn Greenberg
Jul 25, 2022 -

Scott Honda of West Chester responded

We hear you, Dan— sometimes less is more! We value all feedback; it helps us learn what we're doing well and how we can improve. Your thoughts matter, and we appreciate you taking the time to share. Thanks for choosing Scott Honda.

July 21, 2022

Always very helpful and friendly. Good value. Convenient service department. Would highly recommend for purchase or service. More

by Crweisinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jul 25, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star recommendation! Thanks for sharing. We're glad the convenience of Scott Honda Service has earned your total satisfaction :)

July 21, 2022

Super quick and friendly service. Easy and so clean. Love getting my car serviced here! More

by alice_lenthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Scott Honda of West Chester responded

Hi Alice, thanks for visiting, and sharing your awesome review! We're thrilled to learn our team's "quick and friendly" service earned your total satisfaction. That's always our goal :) Happy driving!

July 20, 2022

Courteous service; professional staff; great care given to service my vehicle. I felt welcomed and confident that the services that I came in for would be performed as promised, and they certainly were. Al More

by Patrick.tully52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
Jul 25, 2022 -

Scott Honda of West Chester responded

Thanks for the 5-star compliments, Patrick! We're glad you can feel our team's genuine care for you and your Honda. We appreciate you.

July 20, 2022

Everyone at Scott Honda is courteous and knowledgeable, and they move you through the express service in a timely manner - with a smile and a free car wash! More

by Lisa99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Scott Honda of West Chester responded

Service with a smile is the Scott Honda promise— because 5-star customer care is what you deserve as our guest. Thanks for visiting, Lisa. We're so grateful for your feedback :)

July 20, 2022

The Advisor Justin D. was helpful and to the point in terms of letting us know what was needed for the State and Emissions Inspection and any related findings. More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Jul 25, 2022 -

Scott Honda of West Chester responded

Hi Ellen, thanks for choosing Scott Honda. We appreciate your feedback! And we're glad to learn our team made your service visit easy and convenient.

Jul 25, 2022 -

Ellen responded

I was glad to give Justin a positive review that will be noted in his record. Thank you.

July 19, 2022

Scott Honda has an excellent service department. They are honest and provide speedy service. I highly recommend it. More

by vandiver2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jul 25, 2022 -

Scott Honda of West Chester responded

Quick, reliable, and friendly service— that's our promise! We're glad our team delivered, earning your total satisfaction and awesome recommendation. Thanks for being our guest!

July 17, 2022

I have bought three cars from Scott Honnda. They are not like other dealerships. They are not pushy or annoying. I’m never sure if I’m getting the best deal because I refuse to go anywhere else More

by M.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Scott Honda of West Chester responded

Trust is a big deal to us here, and we know it takes consistency and transparency to earn yours. That's why our Advisors are trained to help you make confident decisions to keep your Honda running smoothly. We apologize if you've ever felt pressured into a decision; that's certainly not our goal. We're grateful for your continued support, and we're glad you can feel the difference at Scott. Thanks for being our valued guest!

July 15, 2022

Excellent and fast service. Very professional. Will definitely return for my next service needs. Thanks More

by Tduffy2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Scott Honda of West Chester responded

We'll look forward to welcoming you back for another 5-star experience! Thanks for being our guest, and giving our team the opportunity to earn your trust. Quick, reliable, and friendly service is our guarantee :)

July 15, 2022

I visited Scott Honda for a safty recall repair. The repair was done while I waited. Everyone did a great job and was very courteous. More

by jon.ivins
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jul 18, 2022 -

Scott Honda of West Chester responded

Hi Jon, thanks for choosing Scott Honda. We're glad our team could get you back on the road safely. For sure, that's always our goal! And we appreciate the opportunity to earn your total satisfaction.

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