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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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July 14, 2022

Great customer service, wonderful waiting area and quicker than expected service. A smooth and enjoyable experience More

by Cb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jul 18, 2022 -

Scott Honda of West Chester responded

It's always smooth sailing at Scott Honda! And we're glad our team could make your service experience a smooth sailing success, too. Thanks for being our guest, and sharing your awesome feedback :)

July 14, 2022

My service agent was courteous and answered all of my questions. The price was fair and the wait time was fast More

by Drkazz1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! We're glad to be the team you trust to keep your Honda in great shape. Happy driving!

July 14, 2022

They are Always very helpful. If you. All they take the time to answer your question. More

by quiltjdk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

quiltjdk responded

Shiva was the most efficient technician I have come across at Scott. She was knowledgeable and very pleasant, answered all my questions. So glad to see so many more women working there. I was also very pleased with the amount of time it took, best ever!

July 12, 2022

I have never been disappointed with the best service. That’s why I bought my second car here. More

by mcorporal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Dennis
Jul 14, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda— we're grateful for your continued trust! And we're glad our team has earned your total satisfaction each time you visit. Until your next visit, happy driving!

July 12, 2022

Ty was great. They got the job done and communicated all along the way. Good service. More

by J.w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Jul 14, 2022 -

Scott Honda of West Chester responded

We appreciate your thoughtful feedback for our team. Thanks for sharing, and for being our guest! We're glad to earn your satisfaction.

July 10, 2022

Scott Honda is the best dealer around. Jon brought the price of my repairs way down and did not want to charge me for something that didn’t need to be fixed and I was very appreciative of More

by Maryeculhane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Jul 12, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Mary. Our team is united by our mission of thoughtful service, so that we may earn your trust. For sure, integrity and honesty mean a lot to us. We're happy we could help you keep your vehicle in great shape. And we look forward to your next visit!

July 09, 2022

Ty and Vaughn were super and efficient. The person answering the phone didn't check to see if the part was in stock. My car was repaired. Overall great service More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Smith
Jul 12, 2022 -

Scott Honda of West Chester responded

Peggy, thank you for being our guest, and sharing your honest review. We're glad our team's efficient service and care guaranteed you got back on the road quickly and safely. For sure, your feedback will help us improve, and our team will be sure to double check our stock. Thank you.

July 09, 2022

Shiva Shahriari was an excellent service advisor this morning. She was very knowledgeable and has an excellent personality. Thank you fro helping me with my 2018 Honda Accord. Alex S. More

by asoutos
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Scott Honda of West Chester responded

Thank you, Alex, for choosing Scott Honda! Your thoughtful feedback has made our day :) And it was our pleasure to help you get back on the road in your Accord.

July 08, 2022

Great customer service! Zach went above and beyond to help me out after my appointment time was messed up, saving me from having to reschedule and make another trip. More

by Nicole D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jul 11, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Nicole. Here, our team is committed to 'above and beyond' service, because you deserve a 5-star experience as our guest. We appreciate your thoughtful feedback!

July 08, 2022

Scott Honda is THE place to go for buying and maintenance of Hondas. I recently visited Customer Service for an in-car A/C leak which was due to a leaf and twig clog (I live in the country). A rental car was More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rental guy: super
Jul 11, 2022 -

Scott Honda of West Chester responded

Thank you for sharing, Teresa! We're proud to be your go-to place for expert car care. Because we do care, and we always want to make sure your Honda's in the best shape. Your 5-star support means a lot to us :)

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