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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews
Call Service Center (610) 692-6000

873 Reviews of Scott Honda of West Chester - Service Center

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June 18, 2022

Prompt, thorough, and courteous service from Ty and the other service managers. That's why I have been a Scott customer for 18 years. More

by Steve O.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Smith
Report | Print
Jun 20, 2022 -

Scott Honda of West Chester responded

Wow, Steve, thank you for being our long-time guest! Being your trusted dealer for nearly two decades is a massive honor. And we appreciate every opportunity to make your visits amazing. Your feedback means a lot, thank you!

June 18, 2022

Great service and knowledge. Quick service and respect of customer. Will come back here again. More

by Avanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

Scott Honda of West Chester responded

Quick, courteous service is our guarantee! We're happy to hear our team delivered, earning your trust and satisfaction. Thanks for the opportunity! We look forward to welcoming you back in the future :)

June 17, 2022

Alway great service! Kept me informed of everything that was being done. The service rep was great! More

by NESSYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Report | Print
Jun 20, 2022 -

Scott Honda of West Chester responded

We're so grateful for your 5-star compliments! Thank you. We're proud to build a reputation on great service and a great team :)

June 16, 2022

Zach was friendly, very helpful, patient and knowledgeable while being very professional. Grateful for his assistance. More

by Njerig534
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Report | Print
Jun 17, 2022 -

Scott Honda of West Chester responded

Thanks so much for choosing Scott Honda! We're grateful for the opportunity to make your service visit easy and convenient, earning your satisfaction. We appreciate you, and your kind comments for our team :)

June 16, 2022

Great service overall! Went in for state inspection and routine maintenance. Friendly staff, nice waiting area, and performed on time. More

by Michael.chu16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Report | Print
Jun 17, 2022 -

Scott Honda of West Chester responded

We appreciate your honest feedback, Michael. Thanks for sharing! We're glad to hear our friendly team made sure your service visit was smooth-sailing :)

June 15, 2022

Good cars and excellent service. Service advisors provide helpful information. This is my fourth car with this dealer. More

by Ejsussman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Report | Print
Jun 16, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! From sales to service, it's an honor to be the team you trust. And we're glad we earned your 5-star satisfaction during your recent service visit. We appreciate you!

June 14, 2022

Brianna was efficient and professional. Customer service is always great when dealing with the Honda Service Department. More

by sjrustad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Jun 15, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star compliments for our team. Thanks for sharing. and for being our guest! We're thrilled Brianna's dedicated customer care earned your total satisfaction :)

June 13, 2022

Excellent services department. Great customer service.knowledgeable staff that could answer all my car maintenance needs. More

by kairen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Report | Print
Jun 14, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, Kairen! A 5-star experience is our promise. So we're thrilled to learn our team handled your maintenance needs quickly and efficiently, earning your total satisfaction :)

June 13, 2022

The agent assigned to me was efficient,polite, informative, professional, and knowledgeable. She appealed to Honda America to subsidize the repair on my 2018 Honda Civic air conditioning system. I More

by Chgefv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Report | Print
Jun 14, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! Here, we promise thoughtful and professional service so you can rest assured your Honda's in good hands. We're glad our team earned your trust and total satisfaction. We appreciate you!

June 11, 2022

Excellent Service as always. Friendly and courteous staff. Easy check in and check out process. More

by Flash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Jon Barth
Report | Print
Jun 14, 2022 -

Scott Honda of West Chester responded

We're happy to be the friendly team you trust! And we're glad to hear your service visit was easy, convenient, and quick— the way it should be. Thanks for sharing your feedback!

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