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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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June 04, 2022

Told Shiva about the problem with my driver’s side mirror and she looked it up, found there was a known issue, got the part, and scheduled me an appointment. My car was done quickly when I arrived for my ap More

by Ann Schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Ann! It's an honor to be the team you trust. And it means a lot knowing we're worth the trip, especially given the state of these gas prices! We're glad Shiva could get you back on the road quickly and safely, earning your total satisfaction :)

June 02, 2022

Prompt and trustworthy. Good communication during the service. Made sure my used car lot Honda was in good shape. More

by swilli2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Jun 03, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! At Scott Honda, it's our goal to earn your trust and total satisfaction. That's why we promise reliable service and customer care, so you can rest assured your Honda's in good hands.

June 01, 2022

Great customer service. Live the text messaging to keep me updated. Easy online appointments. Car washed was a bonus. More

by Meshell1207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dunoff
Jun 03, 2022 -

Scott Honda of West Chester responded

It's awesome to learn the ways our team made your service visit easy and convenient! Thanks for sharing your feedback. We appreciate you :)

June 01, 2022

Chris Wisler and Tatiana were both very professional courteous and helpful. Highly recommend Scott Honda service department! More

by Gregory Linkowski,MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana who checked in my vehicle, very professional
Jun 02, 2022 -

Scott Honda of West Chester responded

Your 5-star recommendation means so much to us, Gregory! Thanks for sharing the ways our "professional, courteous, and helpful" team earned your total satisfaction.

May 31, 2022

They did more than we asked for in repairing the back window wiper they also checked the car for travel. More

by Tguidone133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Bruno
Jun 01, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! It was our pleasure to make sure your Honda's ready for your next adventure. Getting you back on the road quickly and safely is our goal :) Happy driving!

May 31, 2022

Jon went above and beyond in ensuring that my concerns were addressed, Like all staff I have met at Scott Honda, he went both friendly and a very good communicator: clear, direct explanations. More

by melody.mazuk
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Jun 01, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments, Melody! We're grateful for your support, and your thoughtful review. It's awesome to hear Jon went "above and beyond" to earn your total satisfaction— that's our promise to show how much we care! We appreciate you.

May 31, 2022

Great service Friendly staff. Provided loaner car for an extended repair Called several times to keep me up to date More

by Clirealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna White
Jun 01, 2022 -

Scott Honda of West Chester responded

Great service with a friendly smile is our guarantee :) We appreciate your thoughtful review; your 5 stars are a huge reward for our team's hard work. Thank you for being our guest!

May 31, 2022

Consistent, attentive and professional service every time. I go here for both my Hondas, even though there is another Honda dealer much closer to me. Great service! More

by Jeff Roseberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Scott Honda of West Chester responded

We're proud to be the team you trust, Jeff! Thank you for sharing the reasons you choose Scott Honda for all your vehicle needs. Consistency is key. That's why we promise friendly and professional 5-star customer care each time you visit! We appreciate every opportunity to earn your trust and satisfaction.

May 28, 2022

Employees in every area are always polite and courteous. I appreciate the way they check in with me periodically when I am waiting during the service More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Scott Honda of West Chester responded

Thanks for sharing your 5-star compliments, Jane! We're grateful for the opportunity to earn your total satisfaction, making your visit convenient and easy. We appreciate you!

May 28, 2022

Matt my service advisor provided excellent help to make sure I got my inspection and oil change today. He explained the costs in detail. More

by powdery.wham.0k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
May 31, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! It's awesome to learn our team's 'excellent help' earned your 5-star satisfaction. At Scott Honda, it's our goal to make your service visit easy, quick, and convenient.

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