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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
873 Reviews

873 Reviews of Scott Honda of West Chester - Service Center

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May 28, 2022

Shiva was awesome. Very attentive and helped me save a bit of money in the process! When I first pulled in the advisor present ignored me but Shiva noticed and helped m More

by crupertjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Rousak, Harlan Hanson
May 31, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest, and giving us the opportunity to earn your 5-star satisfaction! At Scott Honda, we're committed to thoughtful service with a smile. And it's awesome learning Shiva's attentive customer care guaranteed your visit was smooth sailing :) We appreciate your feedback!

May 27, 2022

Professional, knowledgeable, efficient. Yes yes yes yes yes yes yes yes yes yes yes yes More

by Okay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson, Jon Barth, Matthew Moravec
May 31, 2022 -

Scott Honda of West Chester responded

"Professional, knowledgeable, and efficient" service is our promise— it's awesome your Scott Honda experience can be summed up in those 3 words! Thank you for sharing your feedback. We appreciate you.

May 27, 2022

Service department is efficient and thorough. Shiva is knowledgeable friendly. My oil was changed, car washed and I headed home. More

by Donna.carney3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Scott Honda of West Chester responded

Hi Donna, thanks for being our guest! Your 5 stars mean a lot to us— and we're so glad our friendly team could earn them. It was our pleasure to make your routine maintenance easy through reliable, efficient service. We appreciate you!

May 26, 2022

Scott's Service department is excellent. The Express line makes it easy to drop by at my convenience and still get great service. Vaughn Reese made sure he checked all the service items th More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Scott Honda of West Chester responded

Thanks for choosing Scott Honda! Our team understands how important your time is. That's why it's our goal to make your routine maintenance quick, easy, and convenient! We're glad to hear Vaughn's hard work has earned your total satisfaction. We appreciate you, and your 5-star compliments!

May 25, 2022

Great. ..great customer service. Matthew Moravec, our service rep, is outstanding. Courteous, knowledgeable and very helpful. He takes the time to go thro More

by Joyce & Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol (food stand), Matthew Moravec
May 26, 2022 -

Scott Honda of West Chester responded

Thanks for visiting Scott Honda, Joyce and Paul! And again, for sharing some amazing compliments with us. We love to hear the ways our team earned your satisfaction, making your experience convenient, easy, and 'worth the wait!' Thank you for recognizing both Matt and Carol's personal, 5-star customer care. For sure, they'll be thrilled to read your kind comments :) We appreciate you!

May 24, 2022

They always service our van in a timely manner and completely the first time. It’s nice that they wash the vehicle when they are done servicing it. More

by Kennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moravec
May 24, 2022 -

Scott Honda of West Chester responded

We appreciate your 5-star feedback! And we're so happy to be the team you trust to take great care of your van. Thanks for choosing Scott Honda :)

May 24, 2022

I did not have an appointment and was seen right away by the service center at Scott Honda. Nate was very helpful today with my car issues. He was quick to service my car and went above and beyond. Thank yo More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
May 25, 2022 -

Scott Honda of West Chester responded

Thank you, Linda, for being our guest! We appreciate you, and your 5-star compliments for our team. It was our pleasure to work quickly and efficiently to get you back on the road. Happy driving!

May 24, 2022

The service was great. The service advisor took the time to answer my questions. Very helpful. More

by PattiDolce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Runk
May 25, 2022 -

Scott Honda of West Chester responded

Hi Patti, thanks for sharing your thoughtful review! We're happy our team could provide great service and care for you and your vehicle :)

May 22, 2022

Had express service for oil change and tire rotation on my Honda Civic. In and out in an hour on a Saturday. All good! More

by SCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Scott Honda of West Chester responded

Thanks for being our guest! We're happy to make your routine maintenance easy and quick, so you can get back to enjoying your weekend. And earning your 5-star feedback is a huge reward for our work, thank you!

May 21, 2022

Great job, took care of all my issues and got me on my way in a timely manner. More

by mark.177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Scott Honda of West Chester responded

Getting you back on the road quickly and safely is our goal— we're glad our team could prove it for you, Mark! Thanks for being our guest, and giving us the opportunity to earn your 5 stars. We appreciate you!

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