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Scott Honda of West Chester - Service Center

West Chester, PA

4.6
878 Reviews

878 Reviews of Scott Honda of West Chester - Service Center

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July 31, 2024

Best dealer in the region. Service dept is #1. The service writer I deal with (Chris wisler) & the technicians at Scott Honda are the best in the business. More

by 19do51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Scott Honda of West Chester responded

Thank you for taking the time to leave us this awesome review. Our whole team is celebrating your stars. Thank you for choosing Scott Honda.

July 30, 2024

Outstanding customer service. Never tried to up-sell for products or services that I don’t need. Shiva is very knowledgeable and responsive. More

by Jlm495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shiva Lawton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Scott Honda of West Chester responded

Wonderful to hear it, Jim. We appreciate you placing your spotlight on Shiva. She is such an important person to our service team and we're joining you in celebrating her professionalism. We value your stars.

July 18, 2024

Very professional as always ! Very happy with service department especially Jessica! Trust their expertise . J More

by Father Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Blaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mowbray
Jul 18, 2024 -

Scott Honda of West Chester responded

Incredible compliments, Father Nick. Thank you from our whole team for sharing your opinion with others. We value it tremendously.

July 17, 2024

I am always very pleased with my service at Scott Honda. Thanks to all the people who help keep me on the road safely. More

by marykane821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Trostle
Jul 18, 2024 -

Scott Honda of West Chester responded

How wonderful! We aim to make this impression at Scott Honda, so you can imagine we're celebrating your review.

July 13, 2024

Clean professional fast reasonable service prices. Excellent car prices. Great salesman and some service techs More

by Cmorettimsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin , Shawn Mitchell, Melissa Manganello
Jul 15, 2024 -

Scott Honda of West Chester responded

Thank you for your review and 5 stars. We value you!

June 12, 2024

Scott Honda’s service department has been responsive to my complaint. They took the time to have a senior technician ride with me as I explained the issue. Part is on back order, actual repair has yet to b More

by J.gifford232
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Scott Honda of West Chester responded

Responsiveness and customer care. That's an important part of this story. Thanks for sharing it with others, and we appreciate you.

June 02, 2024

I went in to the dealership when I heard metal hitting the ground going over any bump. I went thru express and they were great! The noticed some screws missing and while my dog and I waited, they repaired More

by Donnalicate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
So sorry I don’t remember their names
Jun 03, 2024 -

Scott Honda of West Chester responded

Your car makes your life work— we know it, so our benchmark is 5-star service. And when we care for your car, it’s us taking good care of YOU! Thanks for your trust.

June 02, 2024

Scott Honda is amazing the staff is awesome I will recommend if you need help with your Honda and your out by Scott go there you will be happy you did More

by Papap845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Blaier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mowbray
Jun 03, 2024 -

Scott Honda of West Chester responded

Thank you for your kind words and for choosing us. We value your stars!

June 02, 2024

Professionals, they treat their customers with respect and courtesy. I have been a customer for many years and have built relationships over the years. More

by jacster115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Shawn Mitchell
Jun 03, 2024 -

Scott Honda of West Chester responded

Glad to hear it. We appreciate your stars. Thoughtful and professional— that's our goal, and we're grateful to know our team delivered, yet again.

May 28, 2024

From my initial contact with Courtney, the explanation of services by Chris, to my tech followup with John Rooney, I was impressed with how personable and professional the staff at Scott Honda are. I am new More

by shelly68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rooney
Jun 03, 2024 -

Scott Honda of West Chester responded

Shelly, thank you for taking the time to leave us a review! We are glad you felt our welcoming culture. The best compliment is receiving your stars. We appreciate you!

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