
Scott Robinson Chrysler Dodge Jeep RAM
Torrance, CA
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Friendly, Helpful Service I bought my Jeep at a dealer who is no longer in business; so, I was looking for a place to service my air bag inflator recall. The first place I wen I bought my Jeep at a dealer who is no longer in business; so, I was looking for a place to service my air bag inflator recall. The first place I went, I would never go back. When I called here, Brianna asked when I wanted to bring my Jeep in...I thought, "what?" It look my wife's Lexus two years to get the airbags replaced. But, nonetheless, I made an appointment and guess what? They really did have the airbag in parts. I also got the Hands Free Module updated, although it still can't understand me, but that's not the dealer's problem. I really enjoyed working with Cesar who is a really long-term employee (which says a lot about this place). Finally, the run a complimentary shuttle; Jose is really great guy. Loved talking with him. In short, highly recommend this place. Happy to know that I now have a new dealership which I believe I can trust and look forward to my next visit. More
5 Star Excellent Service Experience on Feb 19th This Excellence in Service experience was a direct result of two employees who were extremely professional in managing my service visit. They are Cesa This Excellence in Service experience was a direct result of two employees who were extremely professional in managing my service visit. They are Cesar Arizmendi and Norma Espinoza. Cesar was pulled into a Warranty meeting and unavailable at the time of my Service appointment when I arrived. Norma stepped up to greet me, write up and process my Service request . Norma also made time to correct errors in my service profile that have existed for quite awhile. Cesar returned to discuss my service request and he managed my service from beginning to end. I really appreciate this level of teamwork and professionalism from these two employees. This is the type of service experience I look forward to when I bring my Wrangler in for service. Thank you. Michael Cohen. More
Oil change Took long time for just get oil change but They did excellent work. Very friendly and I can trust them as mechanic I will bring my car again. Took long time for just get oil change but They did excellent work. Very friendly and I can trust them as mechanic I will bring my car again. More
Fair with my Service Thanks for being fair with my service visit! They told me there was going to be a diagnostic charge even if they could not fix my issue and when they Thanks for being fair with my service visit! They told me there was going to be a diagnostic charge even if they could not fix my issue and when they could not, they did not charge me! Thanks ; I will come back! More
Amazing service, great experience! I came in a few days ago for a new car. I had a general idea of my budget and the type of car- Marcos definitely helped facilitate the process. Great I came in a few days ago for a new car. I had a general idea of my budget and the type of car- Marcos definitely helped facilitate the process. Great service and overall great experience. More
very good service by Jeff Azar good information, clear pricing and good attention on behalf of the sales person, the car turned out exactly as I liked and really happy so far with t good information, clear pricing and good attention on behalf of the sales person, the car turned out exactly as I liked and really happy so far with the purchase More
Oil change I came in for a simple oil change and when my vehicle was ready I found that the navigation system had been disabled and even my phone was no longer c I came in for a simple oil change and when my vehicle was ready I found that the navigation system had been disabled and even my phone was no longer connected. I had to call out a service advisor to reset everything. I don’t understand why it is necessary to disconnect the battery (I assume) for a simple oil change. This is the second time it has happened to me. Why? More
Great and helpful service Service advisor Cesar Arizmendi always helpful and courteous. I have been bringing my 96 and 2006 Jeep Grand Cherokees here for many years. The Je Service advisor Cesar Arizmendi always helpful and courteous. I have been bringing my 96 and 2006 Jeep Grand Cherokees here for many years. The Jeep’s and I have always been well taken care of. More
VERY ACCOMATING VERY ACCOMATING GREAT PERSONAL HELP ( TONY ) IN SALES I WILL BE BACK I AM STILL VERY NEW CUSTOMER MY JEEP IS ONLY 4 MOMTHS OLD BUT I WILL BEING VERY ACCOMATING GREAT PERSONAL HELP ( TONY ) IN SALES I WILL BE BACK I AM STILL VERY NEW CUSTOMER MY JEEP IS ONLY 4 MOMTHS OLD BUT I WILL BEING SEE YOU More
Good service from Scott Robinson Great service, went in for oil change & tire rotation. 2nd car in, 1st car out. Everyone was pleasant, and helpful. Will be back for service again. Great service, went in for oil change & tire rotation. 2nd car in, 1st car out. Everyone was pleasant, and helpful. Will be back for service again. More