Scott Robinson Chrysler Dodge Jeep RAM

Went in for a oil change, they opened late but once they finally opened it didn't take long for them to complete the oil change finally opened it didn't take long for them to complete the oil change More

Service wasn’t completed after I specifically requested what work needed to be done and now I need to go back in. The department was incredibly nice from a service perspective but failed to do the job at h what work needed to be done and now I need to go back in. The department was incredibly nice from a service perspective but failed to do the job at hand. More

Do not take your vehicle here to be serviced. They are poorly managed. Service advisors lack the simple understanding with how to navigate their own software to find the necessary parts are re They are poorly managed. Service advisors lack the simple understanding with how to navigate their own software to find the necessary parts are required for repair. They have had my truck for over two week. The first week they had to order a hose and said they would try and get it overnight from Texas. The part came in 6 days later on a Saturday said it should only be a couple days for it to be repaired. Tuesday I called three times leaving messages to get a status update, it was not until the afternoon when I was told they had forgot about the truck. Thursday rolls around no update, I call to find out that they had to order two o-rings from the Huntington Beach dealership, those did not show up till the end of the day and they were the wrong parts. Now they have to order the correct o-rings. More

John was fabulous to work with. He was very knowledgeable about finances and the car I did not plan to buy. I walked in with my car in great shape with a lease that was nearly up an He was very knowledgeable about finances and the car I did not plan to buy. I walked in with my car in great shape with a lease that was nearly up and walked out with a brand new car thanks to John! More

Very helpful advice and guidance for the issues I was having and what needs to be done having and what needs to be done More

People are curteous, helpful, professional and friendly. Waiting room was comfortable and felt safe. Good job done by all. Waiting room was comfortable and felt safe. Good job done by all. More

Lack Of Customer Service Never Updates Customer Weeks On It Needs To Step Up It’s Ridiculous It Needs To Step Up It’s Ridiculous More

Great service/ really fast. Improve car wash. Service advisors J.Watts awesome. Clean waiting area (ants) Express was just that! Improve car wash. Service advisors J.Watts awesome. Clean waiting area (ants) Express was just that! More

There was a lack of communication upon arrival. I barely was spoken to about my Car, aside from the very end when he told me my Car was ready after waiting for 2 Hours. I barely was spoken to about my Car, aside from the very end when he told me my Car was ready after waiting for 2 Hours. More

Needed to get work completed before leaving on a trip. Short timeline but thay were able to get me in and on the road. Short timeline but thay were able to get me in and on the road. More