Scott Robinson Honda
Torrance, CA
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Gave us Exactly what we wanted as fast as possible... Friendly and efficient! Got us a deal we couldn't resist. Would definitely recommend to anyone interested in purchasing a vehicle :) Friendly and efficient! Got us a deal we couldn't resist. Would definitely recommend to anyone interested in purchasing a vehicle :) More
The staff was friendly and professional. they listened to what I wanted and followed through in a timely manner. I was happy with my choices. what I wanted and followed through in a timely manner. I was happy with my choices. More
I went to Scott Robinson Honda to get the battery replaced in my key remote and was helped by Rick in the parts department. I tried removing it by myself and it started to strip so i brought it in ho replaced in my key remote and was helped by Rick in the parts department. I tried removing it by myself and it started to strip so i brought it in hoping they can fix it. rick looked at it and told me what he does is he sprays some WD40 where the screw is to loosen it up and minutes later it came out with ease. I never thought of doing it that way. Anyway he changed the battery for me and I was on my way. Thank You Rick for your help. More
Initially my experience was great, however, after I made the all cash purchase of my vehicle with a few items to be repaired they did not honor what was said to me. They took days to complete the work on my the all cash purchase of my vehicle with a few items to be repaired they did not honor what was said to me. They took days to complete the work on my vehicle and when I finally picked it up once again I had to dealer with another sales manager he was very rude and unprofessional. I expected a call but never received one! Sent a registered letter with my complaint and of course never received a response. I would NEVER recommend the Scott Robinson Dealership to anyone. More
Barry was very helpful in going to get the car at another dealer..Van was a very great help..Match and beat others offers..Sold me very easily..Good to keep business in the community..I will be in for appoin dealer..Van was a very great help..Match and beat others offers..Sold me very easily..Good to keep business in the community..I will be in for appointments when the car needs service..Thank you both.. More
I called and left a message for the service manager to call me to discuss my experience and he never called me. Prices they charge when you drive in are different than prices on the internet. Daughter w call me to discuss my experience and he never called me. Prices they charge when you drive in are different than prices on the internet. Daughter waited over 2 hours for their express oil change which is suppose to be completed in 30 minutes. They are having specials but do not pass them on to the customer unless they ask for them. I spoke with service advistor, Lyle Ota, about the charges and they have never been adjusted and he did not call me back. I purchased this 2003 Pilot from Scott Robinson and have had it serviced in the past. It was always OK - never great, however, I will not be going back. More
Buying a car is exhausting and I was dreading it. After hours of searching for the right car and having bad experiences at other dealerships, I happened upon Scott Robinson Honda. I was thoroughly impresse hours of searching for the right car and having bad experiences at other dealerships, I happened upon Scott Robinson Honda. I was thoroughly impressed by the sales staff -- friendly and clear. We worked in particular with Sebastian, who helped me find the car I ended up buying (2007 Honda Fit). Sebastian was extremely friendly and helpful -- above and beyond what I had expected. The car I liked had just come onto the lot that day, so I was unable to test drive it and it had yet to get Honda certification. Guaranteeing nobody would buy the car before me, but without locking me into a sale before test driving, Sebastian arranged a speedy certification and detailing process; I was able to see and test drive the car 24 hours later -- and ended up buying it. He so far has delivered on every promise. I am extremely happy with my car. Several people have told me they thought I bought a new car, not a 4 year old one -- a testament to the care Scott Robinson Honda has and the pride they take in their vehicles. More
If you're looking for a new car in the Torrance area, contact Jeremiah Knapp at Scott Robinson Honda. He is friendly, down-to-earth, and patient. He was ultimately not able to sell me a car because the contact Jeremiah Knapp at Scott Robinson Honda. He is friendly, down-to-earth, and patient. He was ultimately not able to sell me a car because the car I wanted at the time turned out to be a unique and unavailable color/accessory combination. However, he put in a lot of work to try and get me the car I wanted, and I never felt pressured at all. Thanks Jeremiah! You do your dealership proud. More
good price, no high pressure, friendly, efficient, personal--felt the dealership valued us, quiet and clean environment, explained all aspects of the vehicle and let both of us do a test drive. personal--felt the dealership valued us, quiet and clean environment, explained all aspects of the vehicle and let both of us do a test drive. More
Sterling was great and took very good care of us. Both he and his manager (forgot his name) were accommodating and willing to negotiate on the purchase of a new vehicle to get it within our price range. Have and his manager (forgot his name) were accommodating and willing to negotiate on the purchase of a new vehicle to get it within our price range. Haven't had any exp. with the service side, but if it's as good as the sales side, I will have no problem. Thanks Sterling! More



