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Scranton Cadillac GMC of Vernon - Service Center
Vernon, CT
1,958 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,958 Reviews of Scranton Cadillac GMC of Vernon - Service Center
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March 21, 2018
Oil change Said it would be an hour and that is exactly what it was. That is nice when you are waiting there. Had things to do and kids to pick up. Timing was g Said it would be an hour and that is exactly what it was. That is nice when you are waiting there. Had things to do and kids to pick up. Timing was great More
by UKIAH1997
Verified CustomerEmployees Worked With
Paulie DiPietro
Helpful March 14, 2018
Appreciate the solving of the problem. Although it took a while to diagnose the problem, we are happy that the problem was fixed. Courteous shuttle driver impressed my wife! Many thanks. Although it took a while to diagnose the problem, we are happy that the problem was fixed. Courteous shuttle driver impressed my wife! Many thanks. More
by CBUDER
Employees Worked With
Other Employees :
Amanda Soucie, Matthew Gallicchio, Lorie Fortin
March 12, 2018
Outstanding customer Service I recently had to service my SRX prior to a trip to VT. I got an appointment and loaner car immediately, thanks to Amanda Soucie, for a few days and I recently had to service my SRX prior to a trip to VT. I got an appointment and loaner car immediately, thanks to Amanda Soucie, for a few days and when my car would not be ready in time for my trip, Matthew got a rental SUV from Enterprise for me. The entire experience went perfectly and when I returned from VT I was able to pick up my car and return the rental at the dealership. I cannot say enough good things about this experience! Keep up the great customer service Matthew and Amanda, I certainly appreciate you! More
by Jeanne B
Employees Worked With
Amanda Soucie, Matthew Gallicchio
March 09, 2018
personable The staff is very personable and goes out of their way to satisfy their customers. They are always a pleasure to talk to. At times I just come in to s The staff is very personable and goes out of their way to satisfy their customers. They are always a pleasure to talk to. At times I just come in to say hello and chat. I enjoy their company. More
by MARSHSTAN
March 08, 2018
Long xxx time spent there ! If it wasn't for the two listed I would of walked out ! No worries but left truck very dirty and if it wasn't for Tony I would be re-directing my con If it wasn't for the two listed I would of walked out ! No worries but left truck very dirty and if it wasn't for Tony I would be re-directing my conversation in this footnote to the owner ! More
by Bobby Blase
February 28, 2018
The only place to go!! Scranton Motors of Vernon Ct is nothing short of the best! The Scranton family are loyal and honest and will provide you with the best car buying expe Scranton Motors of Vernon Ct is nothing short of the best! The Scranton family are loyal and honest and will provide you with the best car buying experience they can offer. My experiences with my vehicle purchases have been very easy going and I am very happy with the process. I would recommend Scranton Motors to all my friends and family! More
by 1huskies
Employees Worked With
Dan McCann, Lauren Carey, Amanda Soucie, Ashley Corey
January 29, 2018
Buying a used truck I had brout my car in to get some thing fix that another dealer could not fix and they try fix it but could not find out what was going on with it so I had brout my car in to get some thing fix that another dealer could not fix and they try fix it but could not find out what was going on with it so I desire to trade it in for a newer truck they were good and worked with me to make it happen More
by Bob2013
Employees Worked With
Garey Allen
December 05, 2017
Great untill you go for service Dealer was great untill you start to have problems with your vehicles. Been I. Service 8 times in the first 5,000 miles and I still have a broken truc Dealer was great untill you start to have problems with your vehicles. Been I. Service 8 times in the first 5,000 miles and I still have a broken truck and having problems... Sale is a profiling joke.. just cause I'm not in a suit and tie doesn't mean I can afford the car I'm looking at.. If it wasn't for Beverly rhoads helping out we wouldn't be going back.. More
by Andy
March 14, 2017
Thank you Hi Dave B; I would like to thank you for all your past considerations. You have always been good to my mom, and even though she no longer drives stil Hi Dave B; I would like to thank you for all your past considerations. You have always been good to my mom, and even though she no longer drives still likes it very much that you ask about her and wish her merry Christmas and Happy New Year. You are a terrific guy and a no nonsense sales man. I have always appreciated your straight forward deals and your willingness to help get a vehicle the family needs. When the time comes to replace a vehicle I look forward to seeing you and another purchase. Respectfully Glenn Arzt. 3/12/17 More
by Glenn Arzt
Employees Worked With
David Breza
March 11, 2017
The best service ever! When I bought? my car four months ago, I had personalized service with attention to every detail. My first visit for service was more of the same- fri When I bought? my car four months ago, I had personalized service with attention to every detail. My first visit for service was more of the same- friendly people, excellent work, and reasonable prices. I am happy knowing that I can count on Scranton Motors going forward and recommend them highly. More
by JNeighbours
Employees Worked With
Mike
