"Bought 2019 Terrain"
Great service and people! Have been with this dealership since 2000! GM was giving good discounts for the vehicles and I did get what I wanted for the trade
"Very accommodating "
Very accommodating people. Do very good work, don't try to sell you something,, and cleaning car after service is a nice touch.Feels like I bought a new car.
"A Regal Experience "
- Marys Regal
Enjoyed the Experience. No pressure and the Scranton Team got me the car I have dreamed of since July 17 when I saw the introduction of the new Regal line up.
Thanks James Job Well Done
"Amazing staff! Amazing experience!"
We went to Scranton in Vernon to "look" at a Cadillac Escalade. We were greeted by our salesperson, James, who was able to thoroughly walk us through the process from beginning to end. Purchasing this vehicle was a big decision which we gave careful consideration to. The Management Team, specifically Rocky and Chris, went above and beyond to find us the best possible deal on financing and answered all of our questions. Daniel was very helpful with showing us all of the features in the car. I felt that he was truly happy for us! Working with Chris on financing was a pleasure. He was so knowledgeable and knew the answer to every question we asked right off the top of his head. We knew that Scranton was a special place when we saw that our Escalade had a large red bow on it once our paperwork was complete! As a perfect ending to this perfect car buying experience, the staff clapped and waved as we drove off the lot! I highly recommend Scranton in Vernon for all your car buying needs!
Dan and the entire Scranton team were fantastic. They guided us through the process and made great recommendations. We will certainly be back to see Dan when we are ready for another new car. Thanks to everyone!
"Oil change and tire rotation "
Appointment are always prompt and customer service is exceptional. I usually wait but not too long. If service finds any issues I am notified at time of service.
"Five Star Experience"
Unfathamable level of customer service from all departments. Would recommend to EVERYBODY and will certainly be purchasing my next one from them as well. John Zito is one of the nicest managers you’ll ever meet at a car dealership and I can’t thank Chris Champagne enough for all of his hard work obtaining an amazing approval for me.
Only disappoint was sales persons failed to point out vehicle was a 4cyl and I did not realize it until I noticed the excessive engine noise days later. I was too preoccupied with how easy a fat guy would fit into the vehicle and forgot to ASK if it was a 6cyl. I should have realized it after driving the loaner vehicle which was the next model up Arcadia. I just hope the wining noise will be become less noticeable as time goes on.
On the positive side I have a vehicle that I can get in and out easily and my wife is happy. I look forward to a long and happy relationship with Scranton Motors.
"Great experience "
- Carol M
I hadn’t bought a new car in over 11 years. From beginning to end (albeit much quicker than I had anticipated) it was smooth. I’m thankful and know that this is a car I will keep for 10+ years!
"Excellent customer services and professional."
Excellent service. Stuff are very accommodating and very polite. Greg Cohen and Chris were so great to work with, I went in knowing exactly what I wanted and they made the whole process with my trade in very straight forward and easy! I love my new GMC terrain. Would definitely recommend this dealership.