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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

September 04, 2019

No pressure I worked with Mike and he was great. Just two people having a conversation. He was informative and asked the right questions. At no time did I feel ob More

by HD_DRAGONWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Mike Kievits, Gary Choquette
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Chris, thank you for your business and for letting everyone know about Mike's level of service. We want everyone to have that feeling and we appreciate your business and review. Enjoy the truck! Dominick Salemi General Sales Manager

September 03, 2019

Excellent They were friendly, helpful and patient throughout the whole process. Whenever I hear of someone looking for a new or used vehicle, I’ll definitely re More

by yaatrgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard, Gary Choquette
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Awesome review yaatrgr! We love winning your business and making your purchase easy. Thank you for both your business and your review. Dominick Salemi General Sales Manager

September 01, 2019

Comfortable Buying Experience Great dealership to buy from. My salesperson Jen was excellent. Everyone was very friendly from the moment I walked in the door. Felt very comfortable More

by CODYBLANTONAUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Jen Robey
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your review Cody! Jen, Kamila, and the whole team are happy and thankful that you chose Scranton Chevy and happier to have earned your business the right way. Enjoy your vehicle!! Dominick Salemi General Sales Manager

September 01, 2019

Efficient, courteous, Amy was helpful, informative, and attentive I'm sensitive of my ride and performance of my vehicle. I noticed today it's driving different. Tire pres More

by JODIMARTIN19600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The tech, let air pressure release from driver side. The balance is off. He was really young tech. , Amy Hogberg
Sep 04, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your feedback. Please if you have any concern about your tire pressure, just stop in if you're in the area. Amy will be glad to help again.

August 30, 2019

Routine maintenance The dealership got me in. Quick and had it ready when said and they even had it cashed out and ready to leave quickly thanks More

by Maple shade 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Dunning, Joseph Baton, Amy Hogberg
Aug 31, 2019 -

Scranton Chevrolet of Norwich responded

Once again we were glad to see you come in. We are always happy to take care of your vehicles. Thank you for taking the time to review our team, service and sales. They really put in the effort. See you next time and thanks again!

August 29, 2019

Friendly and on time Always greeted by friendly face. The work is always done correctly and it is completed on schedule. The cost is competitive but this time I was having More

by DOBDERRY124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Scranton Chevrolet of Norwich responded

Thanks for coming in! We're happy to care for your vehicle and even better when we can tell you Chevrolet is buying! Tammy works hard for all her customers. We're lucky to have her with us. Looking forward to seeing you again!

August 29, 2019

Knowledgeable staff The service team is great! Besides being pleasant, they are accommodating. Always try to get you in and out as quickly as possible. Wouldn't take my c More

by amartin18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Halloran
Aug 30, 2019 -

Scranton Chevrolet of Norwich responded

That's great to hear! Mark and Tammy are always trying to best meet the customers' needs, and were continuing to improve our efficiency to benefit the customer. Thank you so much for taking the time for your review. We look forward to seeing you again!

August 28, 2019

absolutely great Very helpful person Tammy was nice to work with even though corporate took over three weeks to deliver her the part she needed to fix our car. They d More

by JRUSSO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Scranton Chevrolet of Norwich responded

Thank you so much for your review! The GM parts issue affected so many but I'm glad Tammy was able to take care of you through it all. She tries so hard for her customers. Once again, very happy you came in and thank you for your feedback!

August 28, 2019

Buick'09: Great service Tammy, Eugene, Alexis & Amy gave us great service for our Buick '09 Enclave!!! Thank You All so much! Great service and will come again. James Clark More

by Thailisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Soto, Eugene Peabody, Amy Hogberg
Aug 28, 2019 -

Scranton Chevrolet of Norwich responded

Thanks James! Our service crew is working hard to meet our customer's needs as a team and it sounds like they did. Thank you for taking the time to comment and mention everyone involved with your service. We look forward to you coming in again!

August 28, 2019

They worked to find the deal that was right for me .They worked to find the deal that was right for me. They found the vehicle in my price range that that I could afford and the type and style I want More

by MLOGAN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
Aug 31, 2019 -

Scranton Chevrolet of Norwich responded

Congrats on your great vehicle find! Thank you for the business and the review. We appreciate both and are happy to hear you got just what you wanted. Enjoy it! Dominick Salemi General Sales Manager

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