Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton Chevrolet of Norwich
Norwich, CT
2,464 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,464 reviews
May 04, 2026
Overall a decent experience, but there was an issue with the tire at delivery that should have been caught, and it made the process less smooth than expected. the tire at delivery that should have been caught, and it made the process less smooth than expected. More
by rpowersos
Verified Customer
May 03, 2026
I bought my Jeep Renegade through Zoe at Scranton Chevy, and she made the whole experience easy and stress-free. As a first-time buyer with limited credit history and a small down payment, I wasn’t sure wha and she made the whole experience easy and stress-free. As a first-time buyer with limited credit history and a small down payment, I wasn’t sure what to expect—but she worked with the banks to get me approved and helped me find a car that truly fit my lifestyle and budget. I’m really happy with my purchase and can’t wait to come back in a year or two to trade in and upgrade with her again! More
by Addilyn Rondeau
Employees Worked With
May 03, 2026
They were all friendly Very courteous treated you like they've known you for a long time they've known you for a long time More
by Peg
May 02, 2026
I bought my Jeep Renegade through Zoe at Scranton Chevy, and she made the whole experience easy and stress-free. As a first-time buyer with limited credit history and a small down payment, I wasn’t sure wha and she made the whole experience easy and stress-free. As a first-time buyer with limited credit history and a small down payment, I wasn’t sure what to expect—but she worked with the banks to get me approved and helped me find a car that truly fit my lifestyle and budget. I’m really happy with my purchase and can’t wait to come back in a year or two to trade in and upgrade with her again! More
by AddiG
Employees Worked With
April 30, 2026
Scranton Chevrolet has always done well for us Very good service department Always treated very well service department Always treated very well More
by bruceminer
April 30, 2026
They were great to work with. Our business bought several vehicles from them. with my unpredictable schedule, I had to change plans several times and they were always very patient Our business bought several vehicles from them. with my unpredictable schedule, I had to change plans several times and they were always very patient and accommodating. Great experience. I would highly recommend Scranton Chevrolet to everyone. Thank you Kamila and Matt! More
by gemond
April 30, 2026
I received an appraisal through Edmunds online. Less than 24hrs later Jay called me, I went to the dealership and was offered what I wanted for my vehicle. Jay was super friendly and professional. Less than 24hrs later Jay called me, I went to the dealership and was offered what I wanted for my vehicle. Jay was super friendly and professional. Thank you! More
by pamwalkowski
Employees Worked With
April 29, 2026
Great service. Fast and efficient. Friendly and no pressure to buy if you don’t want to. Fast and efficient. Friendly and no pressure to buy if you don’t want to. More
by dmcrane31
April 29, 2026
Excelente grateful people i would consider this my new dealership for all my purchases and i will be back dealership for all my purchases and i will be back More
by welchrobert70
April 28, 2026
Considerate, helpful, willing to compromise Everyone took an interest in helping to put me in the vehicle an interest in helping to put me in the vehicle More
by markpombo
