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Scranton Chevrolet of Norwich
Norwich, CT
2,570 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,570 reviews
Verified Customer
November 12, 2026
From the top(Sam) Zoe and Kamilla were all very patient and kind. They all went above and beyond to get me into my new truck. Many thanks Dennis Dunbar ?? and kind. They all went above and beyond to get me into my new truck. Many thanks Dennis Dunbar ?? More
by dbar1316
November 12, 2026
Gabriel Vivas was excellent and kept me well informed throughout the entire process. He made my experience seamless fast and efficient. Absolutely would recommend Gabriel and the service team. throughout the entire process. He made my experience seamless fast and efficient. Absolutely would recommend Gabriel and the service team. More
by COREYBARRY
Employees Worked With
Gabriel Vivas
November 05, 2026
Easy to make an appointment. fast and reliable service. good customer service they tell you what wrong in your car fast and reliable service. good customer service they tell you what wrong in your car More
by johnikulas0930
Employees Worked With
November 03, 2026
Honestly not the best experience after spending $2500. Mechanic left wheel lock in shop, I had to return to retrieve it. This is the 2nd this has happened here. Stuff on wheels (all 4)from new tires being Mechanic left wheel lock in shop, I had to return to retrieve it. This is the 2nd this has happened here. Stuff on wheels (all 4)from new tires being mounted. It wasn't there when I dropped off the truck so why should I be responsible to clean it up. I was charged a tire disposal fee ($12) but I took the used tires with me. More
by DNICEBKR
Employees Worked With
Gabe was advisor
October 30, 2026
I thought it was a effecient team approach to customer service, very friendly and stream-lined process. Free of unfavorable salesmanship, and full of courtesy and smiles service, very friendly and stream-lined process. Free of unfavorable salesmanship, and full of courtesy and smiles More
by kyleplanchon123
Employees Worked With
Sam, khaliya, finance manager
October 28, 2026
I've never been disappointed with sales or services. I have gotten many vehicles. From Scranton Chevy and it's former owner. I have gotten many vehicles. From Scranton Chevy and it's former owner. More
by hmfjr6
October 28, 2026
Any time by car goes in for service, I am treated well. All people who I have worked with has been polite and knowledgeable. All people who I have worked with has been polite and knowledgeable. More
by hmfjr6
October 24, 2026
No pressure, no hassle, no fuss - Zoe was knowledgeable about the vehicle I wanted, and got me the configuration I wanted, quickly. This was my 2nd car from Scranton Chevrolet, and I doubt it'll be my last about the vehicle I wanted, and got me the configuration I wanted, quickly. This was my 2nd car from Scranton Chevrolet, and I doubt it'll be my last! More
by ADAMYARNOTT
