Scranton Chevrolet of Norwich

Organized, attentive, timely, cordial, and clear. As soon as I spoke with the manager, I was given and appt and assigned to Matt. Matt directed me clearly through the before and during my purchase an As soon as I spoke with the manager, I was given and appt and assigned to Matt. Matt directed me clearly through the before and during my purchase and even checked in afterward. I was able to engage with other employees while working with Matt who shared some jokes and smiles. They have a nice little work family going for them at Scranton Chevy. More

Organized, timely, informative, clear, and friendly. As soon as I made the call the manager assigned me to Matt and I was quickly on my to purchasing new vehicle. Matt kept me updated and informed me al As soon as I made the call the manager assigned me to Matt and I was quickly on my to purchasing new vehicle. Matt kept me updated and informed me along every step of the way. He explained things to me in a way I could understand. I was able to engage with other employees as well Who provided jokes and laughter. They have a nice little work family there at Scranton Chevy. More

I was initially greeted by the sales manager by phone who was cordial, yet direct and quick to get me connected to Matt. Once I was introduced, Matt took it from there. Matt was knowledgeable and clear in hi was cordial, yet direct and quick to get me connected to Matt. Once I was introduced, Matt took it from there. Matt was knowledgeable and clear in his explanations. He was an active listener and made time for me. He was patient with me making my decision as well. He also engaged in great conversation. Btw, he has great taste in music. Thank you Matt and Scranton Chevy. Love the new wheels and the quality service. More

Terrible service. Was at the service area for two hours and left with none of services requested completed. Was at the service area for two hours and left with none of services requested completed. More

Great experience! They made the whole process of purchasing a vehicle easy! They do what the say the are going to! They made the whole process of purchasing a vehicle easy! They do what the say the are going to! More

Matt was great, and very helpful, got me into a new car easy and hassle free. Camilla was great and did her best to help us as much as possible. easy and hassle free. Camilla was great and did her best to help us as much as possible. More

Took my 2019 Chevy Colorado in because the thermostat wasn't working. They looked it and found out it was still under warranty! I paid nothing for the repair!!!! Very glad I brought it there. Even wasn't working. They looked it and found out it was still under warranty! I paid nothing for the repair!!!! Very glad I brought it there. Even got a shuttle ride to work. Thank you Scranton Chevrolet!! More

Rich and Matt were great to work with. Found the truck I needed and made the buying process very easy Found the truck I needed and made the buying process very easy More

Even with delays caused by my crazy life they continued to work with me and my bank to get me the car that worked for my family needs now and should work in the foreseeable future. They also took care of t to work with me and my bank to get me the car that worked for my family needs now and should work in the foreseeable future. They also took care of the out of state registration. More

service department was great! sales department was beyond horrible ! felt like my business was not appreciated poor form in my opinion sales department was beyond horrible ! felt like my business was not appreciated poor form in my opinion More