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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

August 03, 2019

Awesome Experience! Josh was absolutely great - he had the car ready to go, was super speedy in the entire process, had a great sense of humor and was patient with our en More

by DallC
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

We are happy you are happy Dall! Thanks for the great review and your business. We will see you next time in service! Dominick Salemi General Sales Manager

August 03, 2019

A pleasure First service appointment and it went very smoothly. Tammy is very friendly and does her job well. Everything I asked for was done in a timely manor More

by FINNIGANDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Very happy you've met Tammy. She's one part of our service team working towards a common goal, satisfying the customer. Tammy cares about her customers and takes pride in her work. Thank you so much for your first service visit and we look forward to your next!

August 02, 2019

Professional, quick and friendly. Came in with a few minor issues. I was fixed up and on my way in no time. Highly recommend going here for your vehicle maintenance. More

by SHAWN_SCHLAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tignonsini
Aug 06, 2019 -

Scranton Chevrolet of Norwich responded

Shawn it is our pleasure. Thank you. Scranton Service Team

August 02, 2019

Professional sales and finance staff! Jen, David and James made the process quick, easy and satisfying. I highly recommend Scranton Chevrolet to anyone looking to upgrade their vehicle. Gr More

by SHAWN_SCHLAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Robey, James Mitchell, David Tignonsini
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Thank you Shawn! We are happy you are happy and thank you again for the opportunity to earn your business and the glowing review. See you soon in service! Dominick Salemi General Sales Manager

August 01, 2019

Very respectful and personable My experience at Scranton Chevy was fairly smooth and painless from the moment I walked through the door to look at the truck to the purchase of said More

by Kary W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff , James Mitchell, Ron Delgado
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your business and your great review Kary! We are super happy that we could give you the experience and deal you deserve. Enjoy the truck! Dominick Salemi General Sales Manager

August 01, 2019

Great dealership! Salesman Tudor went above and beyond to email me everything I wanted to know about the truck even a video of the truck! He was prompt with all his res More

by JEEPY29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell, Tudor Freeguard, Alexis Soto
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Jeepy, thanks alot for for your business and your review. We pride ourselves every time someone like you drives the distance for the best value-priced vehicles in New England. We are certainly happy that we lived up to the expectations. Enjoy the truck! Dominick Salemi General Sales Manager

August 01, 2019

Helpful and informative Very helpful in finding what we were looking for. Showed us different options even if it wasn’t Chevy. Made sure we understood everything that was goi More

by lorivan62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Awesome new Lori! We are glad we could help you find what you were looking for and appreciate the opportunity. Enjoy the vehicle and thanks again! Dominick Salemi General Sales Manager

July 31, 2019

Elation, then frustration. While the original,problem was somehow corrected, miraculously, my speedometer is off, showing my car going 12 mikes per hour faster, and the minute t More

by phyllisgaumond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy, she was a saint.
Aug 06, 2019 -

Scranton Chevrolet of Norwich responded

Phyllis we would love the opportunity to set your clock for you. Please come by any time. Scranton Service Team

July 31, 2019

Great dealership I have used Scranton a couple of times and what use to be Don Mallon before that. I feel that they have treated me fairly and at times gone beyond exp More

by JANHANNA424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
July 30, 2019

Absolutely phenomenal Customer service was amazing, finance guy truly helped us out and didn't try to make extra money off of us or atleast in my opinion. Had some trouble More

by NKUCZMARSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Phil Wilson, Tudor Freeguard
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Thanks you for your business and great review NK! We love hearing that we hit the right marks and love that you took the time to let everyone know. Enjoy the vehicle! Dominick Salemi General Sales Manager

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