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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,279 reviews

August 23, 2019

Scranton Norwich loctation Wonderful dealership! Made the whole buying experience exciting! Great friendly staff in a professional atmosphere. Would highly recommend this deale More

by Brittany S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Aug 24, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your great review Brittany! We appreciate hearing about your great time and experience here and thank you again for sharing. Enjoy the vehicle and stop in to see us when you are in for service! Dominick Salemi General Sales Manager

August 20, 2019

New truck Experience was good. Tudor and Matt did all they could to see to it I was satisfied with my purchase and the truck that I traded in More

by BCCHORNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tudor Freeguard
Aug 24, 2019 -

Scranton Chevrolet of Norwich responded

Top notch BCC! Thanks for the shout out about your experience. It is what we strive for every day we come to work. Enjoy the vehicle and stop in next time you are here for service. Dominick Salemi General Sales Manager

August 19, 2019

Oil Change and Tire Rotation. Very Professional and Helpful Service. The time I was quoted about how long it would take without any issues was very accurate. I love it there! More

by CRBNSUNSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your comments! We're glad you came in and Amy looks forward to seeing you again!

August 17, 2019

Good service Amy Hogberg was polite, friendly and helpful. I had a good experience again at this dealership which I purchased my 2019 traverse from. Service is alw More

by ROBUSCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

We're so glad your took the time to write your review! It's great to hear about your experience overall and the customer service Amy provided. Thank you for your purchase and servicing your Traverse with us. Hope to see you again!

August 15, 2019

Would recommend to everyone. My sales girl is the best! Bought my first Cruze from Kamila 6 years ago. Went back to see her. Ending up trading it in and got a new Cruze hatch back the same day! I love it. More

by Wdart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Aug 24, 2019 -

Scranton Chevrolet of Norwich responded

You are the best Wdart! Thank you for the praise heaped on Kamila and for your business. We appreciate both and we are always happy when you are. Enjoy the Cruze and don't be a stranger! Dominick Salemi General Sales Manager

August 15, 2019

Everyone did a great job The salesman (mike) and f&i (James) were great. Very friendly and honest. The whole experience was comfortable and professional. I hope to buy my n More

by ROB96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Mike Kievits
Aug 24, 2019 -

Scranton Chevrolet of Norwich responded

We are glad to hear the team hit all the high marks Rob! Thanks so much for letting everyone know and for choosing Scranton Chevy to be your dealership. Enjoy the vehicle! Dominick Salemi General Sales Manager

August 14, 2019

Excellent Customer Service Amy was very helpful with assisting me with getting my car serviced. It was the first time I had gone there for service and she helped me though the w More

by CleverGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thanks for the review! So glad Amy was able to help you along. It's important our customers know what to expect and then meet those expectations. Amy is being recognized for her customer service skills and you're part of the reason. Once again thank you and Amy hopes to see you again!

August 14, 2019

Bought 2018 Silverado 1500 Staff was quick to offer help Not too much pressure was placed on me to make a purchase quickly (no more than the average dealership) Staff alwa More

by SCOTTK_QU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard
Aug 24, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your business Scott. We appreciate it and also the review. Please say hello when you come in for your first service! Dominick Salemi General Sales Manager

August 14, 2019

Exceptional Service Scranton is one of the best dealerships I’ve been to in a long time, we were greeted immediately upon entering the show room and our sales person Kami More

by KK35TRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Awesome news KK! We are happy that we could make you happy and earn your business. Thanks for putting the word out and enjoy the truck! Dominick Salemi General Sales Manager

August 13, 2019

Happy owner of a Traverse! This is our 2nd Chevy purchase from Scranton of Norwich. Our sale representative was Kamila and James handled the finance part. This was a relaxing ex More

by Darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, David Tignonsini
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Thank you Darlene for the great review of our dealership and Kamila and James in particular. We appreciate your business and look forward to vehicle number 3!! Dominick Salemi General Sales Manager

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