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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,264 reviews

November 11, 2018

Warranty covered I originally was told that my problem was not covered by warranty. They checked whether it was 36k or 60k and covered it.......thanks gm More

by Sfgolfpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 08, 2018

Kamila is AMAZING Kamila and Dominick were absolutely amazing. I definitely hounded them with questions, repeatedly, and each time they always replied in a pleasurable More

by CruzeElitist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson(Recon), Dave(Shop), James Mitchell
November 08, 2018

Great customer service! Even though the price for labor was ridiculous everyone, ESPECIALLY Sarah (I’m not positive that is her name), was very helpful. She understood that I More

by Madisonlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah
Dec 03, 2018 -

Scranton Chevrolet of Norwich responded

Thank you, Madisonlove! We always appreciate kind words, and the encouragement those thoughts bring to our staff. Scranton Chevrolet of Norwich truly values you as a customer now and in the future!

November 07, 2018

Great service. Great people. This is a great place to have your car serviced. No hassle just good people that do the job with reasonable pricing. Best dealer service around. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

Awesome group of dealers Overall a great experience, wasn't rushed and everything was explained clearly and in depth. I highly recommend the team at Scranton Chevrolet in Norw More

by SAMUELKNESER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Nieves, Jeffrey Dimmock, James Mitchell, Amber Yoder, Jason Sheldon, Mike Kievits, Ray Walsh, Gerson Flores, Meghan Scranton
November 06, 2018

Buying a new truck I I gave Scranton chevrolet5 stars because.my salesman, Mike kievits made the whole process very easy and enjoyable.he answered all my questions and con More

by DANIELHOVENSTINE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kievits
November 04, 2018

Very helpful and fast They were very helpful in getting me a new lease. My old lease was expiring and they gave me all the possible options. Very knowledable and friendly. More

by EFIR47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
November 02, 2018

Great Service The dealership in whole is professional, knowledgeable, welcoming, and well priced for auto maintenance. Unlike my previous service center, they do no More

by JAF117619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Lytle, Jeffrey Dimmock, Wally Churchill
November 02, 2018

Captain Jack! And my Midnight Z71 The best car buying experience I have ever had. It was a pleasure to deal with Jack. Straightforward at every point. Will definitely be sending friend More

by Geoff Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Carpenter
October 30, 2018

Professional Experience I live over an hour away and probably travel past at least 10 dealers carrying these cars. The experience they provided was great and the attention to More

by MCALLENDER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
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