Scranton Chevrolet of Norwich

Good service but long wait I walked in knowing which used car I wanted and Tudor walked me through all the features and accompanied me on the test drive. We did all this and agr I walked in knowing which used car I wanted and Tudor walked me through all the features and accompanied me on the test drive. We did all this and agreed on a price in an hour but it took another 3 hours to finally drive my new car off the lot. Everyone was informative and friendly but 4 hours in a car dealership was ridiculous! More

Friendly fast service My visit was very enjoyable. Service was performed as expected and fast. very friendly staff. Comfortable waiting area. Will return for my future ser My visit was very enjoyable. Service was performed as expected and fast. very friendly staff. Comfortable waiting area. Will return for my future service requirements More

Oil change and diagnosis of all wheel drive error message Very helpful staff on check in and while waiting. Wish I had known how long diagnosis would take, but the two women working were very attentive and ni Very helpful staff on check in and while waiting. Wish I had known how long diagnosis would take, but the two women working were very attentive and nice, checking on progress. Only issue was long time waiting, mechanic went on lunch break. I easily would have arranged to leave it if I knew diagnosis would take so long. Maybe mechanic didn't know it would take so long either. Not their fault. It all worked out ok. More

Number 1 Chevy Service Department By far Scranton CHEVY Service Department is my all time favorite. I always feel welcome and I never worry if my vehicle was serviced properly. I can a By far Scranton CHEVY Service Department is my all time favorite. I always feel welcome and I never worry if my vehicle was serviced properly. I can always count on this team in doing their job and they always do it above my expectations. Thank You. More

Great Dealership! All around excellent Dealership! All the way from the management to the technicians. Easy to work with and kept me updated through the service process All around excellent Dealership! All the way from the management to the technicians. Easy to work with and kept me updated through the service process. More

Great dealership This was an A1 dealership with the exception of James Mitchell, watch out for him, he is the whole finance department and he is a double talker thart This was an A1 dealership with the exception of James Mitchell, watch out for him, he is the whole finance department and he is a double talker thart will do anything to get you to buy additional things. He lied to us and, told us he could get cheaper financing, and then said he saved us money by financing. The truth was he only matched what we already had and added additional charges. Instead of just saying that he spun it like a politician. Had to do his paperwork twice and it took forever. But we loved Tudor and David. They got us a good deal. More

Trade in They get the job done. They make it happen and you just feel comfortable. I got what I wanted and very happy with them. I got my first car from them a They get the job done. They make it happen and you just feel comfortable. I got what I wanted and very happy with them. I got my first car from them and went back for this one. More

Loose transmission cable connection to shifter this Problem should have been properly tightened when the previous issue with the torque converter was replaced. This could of been very dangerous. this Problem should have been properly tightened when the previous issue with the torque converter was replaced. This could of been very dangerous. I will start to look for another dealership for service. More

Great service, quick turnaround on transmission issue Tammy did a great job getting my truck in for repair. We needed our truck to pick up our new RV this weekend. Amazing job!!! Thank Tammy and Scranton Tammy did a great job getting my truck in for repair. We needed our truck to pick up our new RV this weekend. Amazing job!!! Thank Tammy and Scranton Chevrolet More

first time not good wally was wonderful ,who ever detail my car did a awful job !Wally took care of it,and made it right ,I was very satisfied wally was wonderful ,who ever detail my car did a awful job !Wally took care of it,and made it right ,I was very satisfied More