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Scranton Chevrolet of Norwich
Norwich, CT
2,274 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,274 reviews
March 31, 2018
2018 Impala Salesman (Amir) was very responsive to my email inquiring about car on Web site. We met with him and he worked up the deal which was very appealing. H Salesman (Amir) was very responsive to my email inquiring about car on Web site. We met with him and he worked up the deal which was very appealing. He was knowledgeable and answered all our concerns. More
by CTCHAMP
Verified CustomerEmployees Worked With
Jeffrey Dimmock, James Mitchell, Amir Sabet
March 31, 2018
Quick and painless Was quick and easy. In and out. Staff was friendly and professional. Building was clean and the video provided was something I havnt seen elsewhere. W Was quick and easy. In and out. Staff was friendly and professional. Building was clean and the video provided was something I havnt seen elsewhere. Would recommend. More
by HONDAFORETREX300
Employees Worked With
Zach Vanwinkle
March 31, 2018
Superior Liz Kibby is friendly, knowledgable and extremely efficient. She had an answer for any questions I had and we kept a nice conversation going while wai Liz Kibby is friendly, knowledgable and extremely efficient. She had an answer for any questions I had and we kept a nice conversation going while waiting to hear about financing. She gave me an excellent test drive, long enough for me to really get a feel for the car. Then after my purchase she went above and beyond by going through EVERY feature on the vehicle to make sure I was completely comfortable before I left the lot. I'd send any of my closest family and friends to see her if they were looking for a new vehicle. More
by Jesyka13
Employees Worked With
Liz Kibby, Zach Vanwinkle, Jeffrey Dimmock, James Mitchell
March 31, 2018
Excellent The mechanic that serviced my car, Mark, went above and beyond to fix the problem with my engine. I am so thankful. I can't thank them enough. The mechanic that serviced my car, Mark, went above and beyond to fix the problem with my engine. I am so thankful. I can't thank them enough. More
by MARY-FEENEY
March 31, 2018
Excellent service Very pleased with the service I receive every time I go there. Would recommend them to anyone. I won’t let anyone else service my car. Very pleased with the service I receive every time I go there. Would recommend them to anyone. I won’t let anyone else service my car. More
by STCYRN1
Employees Worked With
March 30, 2018
Comfortable and pleasant James Mitchell has done a great job of getting the truck that meets all my desires, no compromises ! At the beginning it seemed like it would not wo James Mitchell has done a great job of getting the truck that meets all my desires, no compromises ! At the beginning it seemed like it would not work out and I’m perfect with the the one I bought More
by Pprpete
Employees Worked With
James Mitchell, Amir Sabet, Mike Kievits
March 28, 2018
Excellent service from Zach Zach was excellent handling my vehicle. He constantly called me to update me at every point during the two weeks my truck was there. I enjoyed the vid Zach was excellent handling my vehicle. He constantly called me to update me at every point during the two weeks my truck was there. I enjoyed the video of the technician walking around my vehicle describing the issues. More
by SHAWN.GRIGGS
Employees Worked With
Zach Vanwinkle
March 28, 2018
Third Time is the Charm!!!! We don't have words to explain how happy and satisfied we are with Scranton Chevrolet of Norwich for the professional and knowledgeable sales staff fr We don't have words to explain how happy and satisfied we are with Scranton Chevrolet of Norwich for the professional and knowledgeable sales staff from Liz Kibby who did an outstanding job of providing us with all the details of this vehicle. Also, Jeff, Fred, Chris and many others provided us with any help we had asked for with operating the many extras on our 2018 Chevrolet Traverse Premium. We traveled from Tolland , CT to Norwich to find the best dealer in the area with such a great selection of cars (and believe me, we also checked local Chevy dealers in our area) and finally came back to make this purchase. We loved our previous 2013 Traverse and definitely wanted another one. There were so many upgrades on this SUV we could not pass it up. Thank you everyone at Scranton Chevrolet of Norwich! More
by Elmer Lloyd
Employees Worked With
Chris, Fred Nassiff, Liz Kibby, Jeffrey Dimmock, James Mitchell, Amber Yoder, Amir Sabet
March 27, 2018
Service Completely satisfied with Scranton. Miss my free oil changes that I used to have. I'm a senior citizen depending on social security. Discounts are gr Completely satisfied with Scranton. Miss my free oil changes that I used to have. I'm a senior citizen depending on social security. Discounts are greatly appreciated. More
by CLANDRY9
Employees Worked With
March 26, 2018
Repair department sucks! The sales department is great Mike G helped us get into the car we wanted. As for the repair shop they over filled my oil and now are trying to cover The sales department is great Mike G helped us get into the car we wanted. As for the repair shop they over filled my oil and now are trying to cover there xxxxx because my car is now broke. White smoke coming out the back and was told I needed a new battery when my car was fine before they worked on it. Never again will I go there repair shop. They are very rude and Disrespectful. Bad customer service. Never called to keep us updated on our car. Anytime we ask a question they seem to get all pissy. We have the right to ask questions. So done with this place. More
by Bad repair department
Employees Worked With
Wally service manager , Zach Vanwinkle
