Scranton Chevrolet of Norwich

Jesus there’s like 45 surveys that these people want after you get an oil change to know how they did. it was just an oil change what more do you need to know. Old oil out new oil in. And now it’s like after you get an oil change to know how they did. it was just an oil change what more do you need to know. Old oil out new oil in. And now it’s like an ex that keeps sending me messages…. It’s over move on. More

This is the fourth car we leased through Scranton Chevrolet!! Customer service is 5 stars. Steven was great. He even got me the color Equinox I wanted! Thank you to the whole crew at Scranton Chevrol Chevrolet!! Customer service is 5 stars. Steven was great. He even got me the color Equinox I wanted! Thank you to the whole crew at Scranton Chevrolet. More

5 Scranton is one of the only dealerships I will deal with. I'm fine bringing my car in. Lauren has been a godsend! Will always recommend Scranton! with. I'm fine bringing my car in. Lauren has been a godsend! Will always recommend Scranton! More

The team at Scranton Chevy were Professional, fair and a pleasure to do business with! pleasure to do business with! More

I have bought my last three cars there and go there for service. Very honest and upfront about everything. I love the videos of my car’s inspection. service. Very honest and upfront about everything. I love the videos of my car’s inspection. More

Lauren was nice and professional upon our first meeting. She got us in quickly and got a vehicle for us to use. Our vehicle was there for about a week with very little communication. When I called, she was She got us in quickly and got a vehicle for us to use. Our vehicle was there for about a week with very little communication. When I called, she was always busy and only returned my call once. We were basically told nothing was wrong with the vehicle and just needed some fluid. We paid over $500 for fluids and the loaner. We then took it somewhere else after problems continued and was told it would need a new transfer case and transmission, at minimum. I felt like after me trying to get in touch with Lauren, they didn't bother taking proper time to diagnose my vehicle and instead told me nothing was wrong to stop dealing with me. Very disappointed!! More

Lauren was courteous and professional no surprises. Technical Jay was very thorough with his explanation on work done to vehicle. Technical Jay was very thorough with his explanation on work done to vehicle. More

Happy with the customer service and the care they provide for the vehicle Information from the reader is always given to me before I leave the service area for the vehicle Information from the reader is always given to me before I leave the service area More

The dealership was clean, the associates were friendly, but it took way too long to put four tires on a car and do a alignment, other than that no complaints. but it took way too long to put four tires on a car and do a alignment, other than that no complaints. More

Dealer staff was efficient and worked through issues quickly. Staff was also very knowledgable and friendly quickly. Staff was also very knowledgable and friendly More