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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,278 reviews

April 29, 2023

Easy scheduling, friendly knowledgeable staff Excellent service, very informative about the condition of my truck, they take customer service very seriously More

by Matt2018
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan, Ian McClenathan
April 29, 2023

Was greeted by Ian and was very helpful. . explained everything. He made me feel comfortable..and service was quick More

by DOGGERS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
April 28, 2023

I was treated with respect. Asked some questions to help see what would be a good fit. I test drove the car I wanted. Nicco went above and beyond to help me More

by GOHAMRICHELLE@gmail.com
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
April 28, 2023

Lauren and everyone I’ve dealt with for my company truck service needs, have always been a pleasure to deal with! More

by Doublea88
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
April 27, 2023

worked with nicco. He’s super helpful, smart and kind. He even showed me rebates! He Wasn’t pushy. He asked great questions to get a feel for what we were looking for. More

by Gothamrichelle
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
April 25, 2023

Very welcoming staff. Very helpful, love how they take their time explaining everything so that you understand better. I would definitely recommend this place to other's. More

by johnson.alicia100
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
April 23, 2023

They were friendly and efficient. They didn’t try up upsell and here honest in the transaction. It was a pleasure doing business with them. The entire process was quicker than grocery More

by jam1110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr.
April 23, 2023

Ian worked digilianty with Auto shield insurance for me to get problem solved very quickly. More

by RJMBMW
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
April 22, 2023

Did what was expected, no pressure to repair or replace items on the vehicle, just suggested items that should be tended to soon. More

by TMCSSN700@ATT.NET
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Lauren McGloin
April 22, 2023

Horrible service. Ian failed to tell us the mechanic PURPOSELY left the shroud off the engine. Treated the wife like she had no clue More

by K.E.BROCKHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian McClenathan
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