Scranton Chevrolet of Norwich

The greatest dealer around great service and very friendly people I will continue the service them. friendly people I will continue the service them. More

I was extremely surprised when I went back and have my tire sensors fixed at no charge! tire sensors fixed at no charge! More

I have purchased two vehicles from Kamila at Scranton Chevrolet, she is a pleasure to work with, she is very knowledgeable on the vehicles she is selling and also willing to assist with other requests yo Chevrolet, she is a pleasure to work with, she is very knowledgeable on the vehicles she is selling and also willing to assist with other requests you might have/need such as (parts and scheduling, etc.) More

I specifically said I only wanted warrenty work done as well as specifically said not to touch the park brake. Both instructions were ignored. First, while they fixed the problem the truck went in for, it well as specifically said not to touch the park brake. Both instructions were ignored. First, while they fixed the problem the truck went in for, it was done in a way that was considered not under warrenty and I was then charged for the work. I was not asked about it before hand. Second the park brake was activated causing it to return to it's normal function which is not working because one of the shoes has no pad on it, causing it to be out of balance with the opposite side. Third, after it was scheduled for work on a specific day, nothing was even done until 3 days later after I showed up in person to inquire about what was going on. More

Overall a very pleasant experience purchasing my Silverado from Scranton Chevy, great selection, great prices and no pressure…highly recommended! Silverado from Scranton Chevy, great selection, great prices and no pressure…highly recommended! More

Service was prompt and courteous. Only complaint is that the employee turnover is ridiculous. Very rare to see the same people working there. Only complaint is that the employee turnover is ridiculous. Very rare to see the same people working there. More

Ian was very helpful and work was performed quickly and notification of work done was convenient. notification of work done was convenient. More

I would not recommend them to anyone. I asked to have my brakes checked. According to my inspection my brakes are good but 1mm. That is not good and they never mentioned it to me that I I asked to have my brakes checked. According to my inspection my brakes are good but 1mm. That is not good and they never mentioned it to me that I need new brakes. Worst service ever. It appears that you don't care about your customers. Your only there to make a buck. I'll be looking for a new service place., and I will not buy my next car from you More

The technician that worked on my car created a video of his work. He suggested that I provide more information on the location of a possible leak. I was sitting in the waiting room. Why didn't he just com his work. He suggested that I provide more information on the location of a possible leak. I was sitting in the waiting room. Why didn't he just come to the waiting room and ask me? I didn't see that video until I got home. At the dealership the service manager said that they couldn't find a leak and fluid level was okay. There could be better communication. More

They listened to what I needed and wanted in a vehicle and made sure that we were happy and made sure that we were happy More