Scranton Chevrolet of Norwich - Service Center

Only went there for a recall on engine light . So while it was there needed oil change. So they ordered the part. Did oil change . 2 weeks. Bring it back for recall. They say. Oops we ordered the So while it was there needed oil change. So they ordered the part. Did oil change . 2 weeks. Bring it back for recall. They say. Oops we ordered the wrong part. And can we show you something. Takes me to the bay and says. There's oil everywhere. She asks me. Did you have your oil changed recently?? Ummmm. Yes . Here 2 weeks ago remember ? Oh . Well we will clean it up. Anyway. 3 months go by and the part for the recall finally arrives. They say should not take an hour. Well 5.5 hours later I get car back. Lesson learned. Never go to dealership. More

Never be back or recommend it to anyone. There's nothing more to say but they're the worst dealership I've ever delt with. There's nothing more to say but they're the worst dealership I've ever delt with. More

I did not like the honesty of the salesman They promised and did not fulfill on the promise and did not fulfill on the promise More

Kris worked with me and kept me updated of time and cost. I came here from East Haven. I wasn't happy with the Chevy dealer in my town and was recommended to Scranton. I came here from East Haven. I wasn't happy with the Chevy dealer in my town and was recommended to Scranton. More

Thorough and efficient with this specific service. Also quick and took time to test drive afterwards. Thanks! Also quick and took time to test drive afterwards. Thanks! More

I continue to receive excellent service at Scranton Chevrolet for the vehicles that I bring there for service Friendly knowledgeable people at the front desks Chevrolet for the vehicles that I bring there for service Friendly knowledgeable people at the front desks More

Outstanding, I couldn't put fuel in my truck. Chris asked me to come back after a Doctors Appointment. I did. Took me right in. 20 minutes later Kevin & Chris came and advised me of the repair. Chris asked me to come back after a Doctors Appointment. I did. Took me right in. 20 minutes later Kevin & Chris came and advised me of the repair. Raving Fan Service 5***** Jim More

Very informative. Kept me up to date. Very reasonable. Raving Fan Service Kevin & Chris. Thank you for the ride Lou. Jim Kept me up to date. Very reasonable. Raving Fan Service Kevin & Chris. Thank you for the ride Lou. Jim More

I am extremely happy with the service provided by Scranton Chevrolet. They kept me informed of the progress of my repair along the way both through text and personal phone calls. Scranton Chevrolet. They kept me informed of the progress of my repair along the way both through text and personal phone calls. More

Great service! Highly recommend. Great communication. Helpful regarding intermittent issue and how to handle if it happens again so they can help resolve. Highly recommend. Great communication. Helpful regarding intermittent issue and how to handle if it happens again so they can help resolve. More