Allison Jordan
Allison Jordan at Scranton Chevrolet of Norwich
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Allison Jordan

Service BDC Specialist

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

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4.7
166 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

3 yrs, 8 mos

Languages Spoken

English English

French French

4.7

166 Reviews

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166 Reviews of Allison Jordan

April 20, 2024

Dealership Rating
Employee Rating

I continue to receive excellent service from Scranton Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

Great experience, got me right in and had great follow up! Looking forward to servicing both of my vehicles at Scranton Chevy! More

by Audio4ya2c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

The service we have been receiving has been excellent We have had a quick turnaround for vehicle maintenance which helps our operation immensely More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2024

Dealership Rating
Employee Rating

Courteous- friendly and professional Helpful in answering my questions and ordering accessories my my car More

by LWATCHUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Dunning

January 05, 2024

Dealership Rating
Employee Rating

I continue to receive excellent service at Scranton Chevrolet for the vehicles that I bring there for service Friendly knowledgeable people at the front desks More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2023

Dealership Rating
Employee Rating

Continuing to perform at a high level Currently there is excellent communication as to the progress of the vehicles service as there is high priority as the holiday season is upon us More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Louis Avitabile, Jaelyn Reed , Hunter Frechette, Tayler Mortimer

November 18, 2023

Dealership Rating
Employee Rating

I continue to receive excellent service at this dealership The last couple of vehicles that were taken there were diagnosed and repaired in a timely manner The truck that is currently outsource More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Mark Schukei, Brian Collazo-Lasanta, Louis Avitabile, Jaelyn Reed , Hunter Frechette, Tayler Mortimer

November 13, 2023

Dealership Rating
Employee Rating

Dropped off one of our engineering trucks this morning for diagnostic and repairs The service advisor and the check in person greeted me and was taken care of in a prompt manner More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy Davis, Mark Schukei, Louis Avitabile, Jaelyn Reed , Hunter Frechette, Tayler Mortimer

November 01, 2023

Dealership Rating
Employee Rating

I was promised a 15% discount for any service. Didn't happen.i was Very disappointed. More

by OSCARMEYER256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Scranton Chevrolet of Norwich responded

Oscar that sounds like a communication error I will be glad to rectify if this was promised to you. Please email me with your info at dominick@scrantonchevy.com and I will rectify this for you. Thank you for your business and sorry for the confusion! Dominick Salemi General Manager

October 25, 2023

Dealership Rating
Employee Rating

Mt vehicle was taken immediately as soon as I arrived. As the service technician was completing the job he sent me a video showing me what he was doing and explained the process. More

by KP.CHASE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2023

Scranton Chevrolet of Norwich responded

Thank you for choosing us to service your vehicle KP. Gald all went smooth for you and we will see you next time! Dominick Salemi General Manager

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