Scranton Chevrolet of Norwich - Service Center

Lauren is fantastic. The only good thing they have going for them. The customer service besides her is horrible, there’s no communication. I was told they could not email The only good thing they have going for them. The customer service besides her is horrible, there’s no communication. I was told they could not email something. I was made an appt by someone and the vehicle wasn’t seen for 4 days. If it had not been for Lauren, we would have gone elsewhere. More

They have been very helpful and I would buy another vehicle there,service department is very good thanks vehicle there,service department is very good thanks More

Excellent service & curtesy from everyone. Thank you very much. Also the car shuttle was a great convenience. Thank you very much. Also the car shuttle was a great convenience. More

It was a very good and pleasant experience finding the right car for me. They were helpful and kind right car for me. They were helpful and kind More

Excellent customer service overall. I would recommend friends and family to go visit Scranton Chevrolet.. I would recommend friends and family to go visit Scranton Chevrolet.. More

Very fast, and efficient work figuring out what was wrong with my vehicle and fixing the issue quickly. Also did a full inspection of the vehicle and made recommendations. Great Communication. with my vehicle and fixing the issue quickly. Also did a full inspection of the vehicle and made recommendations. Great Communication. More

Having text be the only way to communicate sucks! 4 days to diagnose replace plugs do oil change replace fuel rail sensor to the tune of 1200.00 they won't get me again 4 days to diagnose replace plugs do oil change replace fuel rail sensor to the tune of 1200.00 they won't get me again More

Awesome service got me the deal I needed after shopping at multiple locations . Be wary on low trade in offers they will come back at a better number if you walk off . at multiple locations . Be wary on low trade in offers they will come back at a better number if you walk off . More

$200 final price for a $16 part. Mechanic lost my keys and had to stand around in lot for about 15minutes until they were found. Other than that everyone was nice. Mechanic lost my keys and had to stand around in lot for about 15minutes until they were found. Other than that everyone was nice. More

The dealership and employees were very understanding and patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle nee patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle needed. Thank you. More