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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,213 Reviews

1,213 Reviews of Scranton Chevrolet of Norwich - Service Center

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June 16, 2023

Great customer service, wonderful experience. Kept me in the loop at all times. Will most deffintely be bringing all of my vehicles here for now on More

by JRUCKER860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
June 16, 2023

Warranty work was done professionally, videos of work was helpful and informative. Warranty work was covered as stated. More

by Ronthegood2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schukei, Jurvis LaSalle, Brian Collazo-Lasanta
June 15, 2023

The worst service department I’ve ever experienced. Don’t buy anything from Scranton Chevrolet. More

by tpadams5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
June 14, 2023

Everything was done very professionally. Not much time was wasted. I did not have to be there all day. More

by DWIGHTDAVIS73
Recommend Dealer
Yes
June 14, 2023

Very professional and polite. I’m always treated with respect and given all information I need. More

by pepedl04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Second time buying a car from Scranton. Have had good experiences both times. Satisfied customer More

by mheff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
June 11, 2023

Lauren is fantastic. The only good thing they have going for them. The customer service besides her is horrible, there’s no communication. I was told they could not email More

by Stephperry17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Collazo-Lasanta, Lauren McGloin
June 10, 2023

Excellent service & curtesy from everyone. Thank you very much. Also the car shuttle was a great convenience. More

by emanuele.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Louis Avitabile
June 10, 2023

They have been very helpful and I would buy another vehicle there,service department is very good thanks More

by GBOB1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
June 02, 2023

It was a very good and pleasant experience finding the right car for me. They were helpful and kind More

by Hrock
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Brianna Hammond, Phil Dugas
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