Scranton Chevrolet of Norwich - Service Center

Excellent customer service overall. I would recommend friends and family to go visit Scranton Chevrolet.. I would recommend friends and family to go visit Scranton Chevrolet.. More

Very fast, and efficient work figuring out what was wrong with my vehicle and fixing the issue quickly. Also did a full inspection of the vehicle and made recommendations. Great Communication. with my vehicle and fixing the issue quickly. Also did a full inspection of the vehicle and made recommendations. Great Communication. More

Having text be the only way to communicate sucks! 4 days to diagnose replace plugs do oil change replace fuel rail sensor to the tune of 1200.00 they won't get me again 4 days to diagnose replace plugs do oil change replace fuel rail sensor to the tune of 1200.00 they won't get me again More

Awesome service got me the deal I needed after shopping at multiple locations . Be wary on low trade in offers they will come back at a better number if you walk off . at multiple locations . Be wary on low trade in offers they will come back at a better number if you walk off . More

$200 final price for a $16 part. Mechanic lost my keys and had to stand around in lot for about 15minutes until they were found. Other than that everyone was nice. Mechanic lost my keys and had to stand around in lot for about 15minutes until they were found. Other than that everyone was nice. More

The dealership and employees were very understanding and patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle nee patient when I arrived. Also kept me updated on how my vehicle was doing and helped with giving out information on certain maintenance my vehicle needed. Thank you. More

Not impressed. Had them check my car because I was going on vacation. They told me I needed a new battery. I had just had a battery put in a year and a half ago. Ha Had them check my car because I was going on vacation. They told me I needed a new battery. I had just had a battery put in a year and a half ago. Had the battery tested somewhere else and it was operating perfectly. Will no longer trust this dealership. More

Cassie kept me up to date on what was happening, different tests that were running trying to find the solution. Only negative out of the whole experience was it was not covered on warranty but that different tests that were running trying to find the solution. Only negative out of the whole experience was it was not covered on warranty but that was not on Scranton or Cassie. More

The service was great they serviced my truck so it runs and looks like new. Lauren was the best. and looks like new. Lauren was the best. More

Brianna my sales person was fantastic as was my experiences with the GM Dom and the finance Manager as well! I was very happy with the entire sales process. Wish my payments were not so high though experiences with the GM Dom and the finance Manager as well! I was very happy with the entire sales process. Wish my payments were not so high though. More