Scranton Chevrolet of Norwich - Service Center

Fantastic service, thank you very much. I will be a repeat customer for all my future services! I will be a repeat customer for all my future services! More

Always professional service at scranton. Thankyou for all you do. Very helpful staff. Wait time was reasonable. Thankyou for all you do. Very helpful staff. Wait time was reasonable. More

Everyone was very friendly and helpful. Ana went out of her way to make sure I was comfortable and took care of any questions. Ana went out of her way to make sure I was comfortable and took care of any questions. More

My experience with this dealership has been A1 working with Tammy, in service has been a beautiful experience very efficient. Thank you for handling the GM recall on my vehicle from A-to-Z would be back t with Tammy, in service has been a beautiful experience very efficient. Thank you for handling the GM recall on my vehicle from A-to-Z would be back to have further work done there recommended 110%. More

I was extremely surprised when I went back and have my tire sensors fixed at no charge! tire sensors fixed at no charge! More

I specifically said I only wanted warrenty work done as well as specifically said not to touch the park brake. Both instructions were ignored. First, while they fixed the problem the truck went in for, it well as specifically said not to touch the park brake. Both instructions were ignored. First, while they fixed the problem the truck went in for, it was done in a way that was considered not under warrenty and I was then charged for the work. I was not asked about it before hand. Second the park brake was activated causing it to return to it's normal function which is not working because one of the shoes has no pad on it, causing it to be out of balance with the opposite side. Third, after it was scheduled for work on a specific day, nothing was even done until 3 days later after I showed up in person to inquire about what was going on. More

Service was prompt and courteous. Only complaint is that the employee turnover is ridiculous. Very rare to see the same people working there. Only complaint is that the employee turnover is ridiculous. Very rare to see the same people working there. More

Ian was very helpful and work was performed quickly and notification of work done was convenient. notification of work done was convenient. More

I would not recommend them to anyone. I asked to have my brakes checked. According to my inspection my brakes are good but 1mm. That is not good and they never mentioned it to me that I I asked to have my brakes checked. According to my inspection my brakes are good but 1mm. That is not good and they never mentioned it to me that I need new brakes. Worst service ever. It appears that you don't care about your customers. Your only there to make a buck. I'll be looking for a new service place., and I will not buy my next car from you More

The technician that worked on my car created a video of his work. He suggested that I provide more information on the location of a possible leak. I was sitting in the waiting room. Why didn't he just com his work. He suggested that I provide more information on the location of a possible leak. I was sitting in the waiting room. Why didn't he just come to the waiting room and ask me? I didn't see that video until I got home. At the dealership the service manager said that they couldn't find a leak and fluid level was okay. There could be better communication. More