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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,215 Reviews

1,215 Reviews of Scranton Chevrolet of Norwich - Service Center

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January 20, 2023

Usually it's fine but they started doing something to my car without telling me. More

by LEAHHAYES18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren McGloin
January 18, 2023

I was very pleased how my service went Lauren McGloin was very quick on doing the paperwork for the service i need More

by ERLBWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
January 18, 2023

Service was performed as requested and in a timely manner which I appreciate. It would be nice to include a maintenance schedule so I could plan for future appointments. More

by donsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
January 15, 2023

Lauren was pleasant to deal with and provided simple and a clear understanding of what was going to happen. She also took the extra step to see if a replacement key was available locally to eliminate the ne More

by RWEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
January 15, 2023

Great service tech, and the attention to detail was awesome. Fair price on time and well performed. Thank you! More

by Charlesdowdsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Jan 15, 2023 -

Charlesdowdsr responded

Yes

January 15, 2023

Had a good experience people were nice. Will return if I need to have dealer bro work on my truck More

by SOSNOSKIE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
January 14, 2023

Exelent , very kind she was so nice and knowledgeable very well her job Thank you More

by Theybu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Anna Mihailides, Ian McClenathan
January 13, 2023

Scranton motors was very helpful in fixing my vehicle in a timely fashion. They have great customer service More

by wjr6653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schukei, Lauren McGloin, Ian McClenathan
January 12, 2023

They said 4 hr. It took 5.5 hr.a little long not what i like. More

by HWUCIK293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schukei, Lauren McGloin, Ian McClenathan, Louis Avitabile
January 11, 2023

Service staff are very kind, friendly and know the GM vehicles, parts & service well. Both Tammy and Lauren are great assets for Scranton. More

by AMIWILDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
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