Scranton Chevrolet of Norwich - Service Center

Exceptional courtesy and service. I look forward to bringing my Ford Fusion in for service I look forward to bringing my Ford Fusion in for service More

The service was great staff, very personable, and helpful. They sent a video of my truck inspection. I have never seen that before, was fantastic. Highly recommend this place helpful. They sent a video of my truck inspection. I have never seen that before, was fantastic. Highly recommend this place More

Wouldn’t give me my keys after paying for work. I almost complained to police! I almost complained to police! More

Service was great! Easy to set appointments and i also like that they give a detailed video of their multipoint inspection. Easy to set appointments and i also like that they give a detailed video of their multipoint inspection. More

The service advisors are so helpful, patient and knowledgeable. They work with you for the best experience. knowledgeable. They work with you for the best experience. More

The service team was very helpful diagnosing and addressing the engine code. They communicated with me throughout the service on their progress. addressing the engine code. They communicated with me throughout the service on their progress. More

Scranton has been trying to solve my problem with my vehicle since I bought it in August. One thing I will say for them, they are persistent. vehicle since I bought it in August. One thing I will say for them, they are persistent. More

I don't recall who waited on me at the service desk but I had a perfectly fine interaction with them. I appreciate the video report following the service. had a perfectly fine interaction with them. I appreciate the video report following the service. More

They were professional, efficient, and very knowledgeable. The staff when I picked up, my car was very polite and educated on what was going on with my vehicle. That is everything I expected fr knowledgeable. The staff when I picked up, my car was very polite and educated on what was going on with my vehicle. That is everything I expected from a dealership service center. More

I cannot recommend this dealership enough. From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevi From start to finish, the team at this dealership went above and beyond to ensure that I was completely satisfied with my car buying experience. Kevin and Domenic truly exemplified what it means to provide exceptional customer service. They worked tirelessly to rectify a situation that was not even the dealership's fault and made sure that I was taken care of every step of the way. After months of frustration trying to get help from GMC, Kevin and Domenic stepped in and helped me find the perfect vehicle for my needs. Their advocacy and communication skills were unmatched, and I am so grateful for all of their hard work. The rest of the team, including Matt and Kamilla, were equally as amazing. Matt helped me process the find of the perfect vehicle, and Kamilla made the finance process a breeze. Every step of the way, I was treated with respect and professionalism, and the transaction was smooth and seamless. I am now the proud owner of a beautiful and safe vehicle for my family, all thanks to the incredible team at this dealership. If you are in the market for a new car, I highly recommend giving them a visit. You will not be disappointed. More