Scranton Chevrolet of Norwich - Service Center

Lauren is unbelievably understanding patient kind considerate thorough and smiles genuinely . Her experience and helpfulness make it an easy decision to get Escalade serviced where I purchased it. considerate thorough and smiles genuinely . Her experience and helpfulness make it an easy decision to get Escalade serviced where I purchased it. I'm a likely lifer More

Ian and his crew did an excellent job servicing my work van , making this an easy and painless process . Also like to mention the customer service is beyond anything I’ve experienced at any other dealershi van , making this an easy and painless process . Also like to mention the customer service is beyond anything I’ve experienced at any other dealerships ! I look forward to bringing my vehicles in for regular maintenance!! Great job team ! More

it started in the service dept with ian than to sales with steve very helpful and fast and a vist finance with ed and done. thankyou all with steve very helpful and fast and a vist finance with ed and done. thankyou all More

Routine oil change and tire rotation while I waited. Got a tell all video from the tech. Used rewards points and was happy with the service. Got a tell all video from the tech. Used rewards points and was happy with the service. More

The communication between the service department and our company is excellent When there is an issue it is detailed and an estimate on parts availability and arrival of the parts needed are provided I f company is excellent When there is an issue it is detailed and an estimate on parts availability and arrival of the parts needed are provided I feel confident in this dealership for service More

I felt that my time here wasn’t as good as it could’ve been. The service team acted at first as if they didn’t care to fix my car at first, but once I was persistent enough, everything ran smoothly and I been. The service team acted at first as if they didn’t care to fix my car at first, but once I was persistent enough, everything ran smoothly and I got my car fixed. My car works well now with no issues and I couldn’t be happier. More

Everything and everyone is awesome! Couldn’t ask for a more nicer honest crew! Thank you everyone! I will be back and I will recommend my friends to you! Couldn’t ask for a more nicer honest crew! Thank you everyone! I will be back and I will recommend my friends to you! More

I showed up early and Ian got me in and out real quick. Anna is very helpful as well kept me informed about the part for my recall. Anna is very helpful as well kept me informed about the part for my recall. More

Good, prompt service (was an oil change and tire rotation). So was not complicated waiting room comfortable rotation). So was not complicated waiting room comfortable More

Scranton Chevrolet of Norwich has and continues to take great care of our GM fleet of vehicles We have quite a few high priority vehicles that are part of our limousine operation that are a critical comp great care of our GM fleet of vehicles We have quite a few high priority vehicles that are part of our limousine operation that are a critical component of our operation When I bring these vehicles to Scranton I have confidence that the service and repairs will be completed in a timely manner and repaired correctly More