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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,201 Reviews

1,201 Reviews of Scranton Chevrolet of Norwich - Service Center

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November 20, 2022

Service department is staffed by good people who work with you to give you a great experience. More

by pdqlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

kept my car over the weekend without telling me, thank goodness I didnt need my car. In addtion when I was told on monday the service department wanted to keep my car for one more day, and then 10 minutes More

by car239rah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

Very expensive parts cost me less than $200 they charge me labor over $1000 bought the car brand new from them always service it there. More

by kassimodora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Cassel, Lauren McGloin
November 09, 2022

I found Scranton Chevy to be lacking not only in professionalism but basic knowledge. At this point I wouldn’t bring my car there to be junked. More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna Mihailides
November 09, 2022

We went for and oil change and tire rotation. When the mechanic finished rotating the tire he needed to put air in the front tire but could not get the valve stem cap off. It took 1 1/2 hours to More

by Charles-sailer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The cashier was very nice and apologetic., Lauren McGloin
November 06, 2022

The staff were professional and very good at communicating when my vehicle was ready for pickup. More

by A.DIERMAN
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
November 02, 2022

Their service was slow. They charged a lot in labor and they didn’t communicate well More

by Glt827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Schukei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
November 01, 2022

Everyone I encountered was very helpful. They were all nice, good to explain things for me. More

by JUSTINCAPLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
November 01, 2022

Very professional and thorough. My process was extremely easy and I felt confident in there work to complete my job More

by KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
October 30, 2022

everyone is so friendly it's like you are family. Ian was so nice and helpful he reminded me of my son.i never worry when I have to get my car checked.Thank you so much! More

by SANDERSLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
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