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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,215 Reviews

1,215 Reviews of Scranton Chevrolet of Norwich - Service Center

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November 02, 2022

Their service was slow. They charged a lot in labor and they didn’t communicate well More

by Glt827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Schukei, Lauren McGloin
November 01, 2022

Very professional and thorough. My process was extremely easy and I felt confident in there work to complete my job More

by KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
November 01, 2022

Everyone I encountered was very helpful. They were all nice, good to explain things for me. More

by JUSTINCAPLET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
October 30, 2022

everyone is so friendly it's like you are family. Ian was so nice and helpful he reminded me of my son.i never worry when I have to get my car checked.Thank you so much! More

by SANDERSLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
October 30, 2022

Refused to give me a rental. My truck was in to long cause it was put in the back of the line. Wouldn’t recommend. Only good part is the sales department receptionist who knew my More

by Bmcnulty93
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Collazo-Lasanta, Lauren McGloin, Anna Mihailides
October 29, 2022

Never got video of work being done. Will not ever go back to Scranton dealer. More

by WATTERS19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren McGloin
Oct 31, 2022 -

Scranton Chevrolet of Norwich responded

Watters19 you have our apologies that the video was not provided. We strive for the best and obviously fell short on this one. We hope you allow us anothe ropportunity to do better for you. Dominick Salemi General Manager

October 27, 2022

They were good to me. Gave me a ride home and back to the dealer. More

by DJ06330
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
October 26, 2022

Fast service. Pleasant to deal with and quality good priced service. Clean and comfortable waiting area More

by albeechristopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Anna Mihailides
October 22, 2022

Everyone i dealt with was professional,kind,helpful,and informative. Ally continously stayed in contact with me with updates and information on my vehicle and is still being helpful in recovering payment f More

by randiejeuell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Anna Mihailides
October 19, 2022

If they were open on Saturday or after 5pm it would be a 5 star More

by Krislynn283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
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