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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,204 Reviews

1,204 Reviews of Scranton Chevrolet of Norwich - Service Center

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October 17, 2022

It is always clean the staff are always friendly. Appointments are always on time my car is always clean after service More

by THERESADZISATKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Chris Albee
October 16, 2022

Good service, very helpful, friendly and answered all my questions when I called in. Sent notices when my car was ready and worked with me to get the car even after they service department had closed. More

by carlos.m.evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
October 16, 2022

Easy to make an online service appointment. Arrived at the appointed time and was immediately met and processed. After which I was shown to the clean comfortable waiting area which offered coff More

by djeanson1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

Great service. Even was given a video of work performed. I will be taking another vehicle for service in the near future. More

by DROWLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Chris Albee
October 15, 2022

Advisor Tammy was very helpful, providing me with a maintenance schedule. Michael did a great job sending me a video and servicing my truck. All work was done in a reasonable amount of time. The wai More

by donsmitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel
October 15, 2022

Scranton chevy was the 3rd service department I called in the area and the only one willing to be flexible with the situation I was having. Repaired it properly and honestly under my extended coverage in a v More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Oct 15, 2022 -

Alex responded

Scranton chevy was the 3rd service department I called in the area and the only one willing to be flexible with the situation I was having. As the 2nd owner and at 116K miles on my Silverado I was expecting the typical stealership list of unnecessary repairs in addition to the cost of the issue I brought it in for. They fixed it properly and honestly at no cost under my extended coverage in a very timely manner. Exceeded all my expectations.

October 15, 2022

From start to finish I received Over and above service and treatment I’m Very satisfied More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Jack responded

Done

October 15, 2022

A Personable service department. I am satisfied with the work performed at a reasonable cost. More

by SSMIGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

Great service! Most importantly they made sure my car was safe before I drove it again. More

by ANNABOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2022

I have always been treated with respect. There has always been good communication with all employees. It is a pleasure to do business with everyone. More

by cabin1381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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