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Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,215 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,215 Reviews of Scranton Chevrolet of Norwich - Service Center
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October 10, 2022
Always have a positive experience when I bring the car in for service. Everyone is very helpful. for service. Everyone is very helpful. More
by PB314
Verified CustomerEmployees Worked With
October 10, 2022
I have always been treated with respect. There has always been good communication with all employees. It is a pleasure to do business with everyone. There has always been good communication with all employees. It is a pleasure to do business with everyone. More
by cabin1381
Employees Worked With
October 07, 2022
Consistent great service from this dealership Excellent communication and efficient turn around time to our fleet of vehicles that are in high demand communication and efficient turn around time to our fleet of vehicles that are in high demand More
by bruceminer
Employees Worked With
Other Employees :
Mark Schukei, Lauren McGloin, Kevin Vernon
October 06, 2022
Pitiful. Mechanic did not check work resulting in second visit and a tow. Won’t be back Mechanic did not check work resulting in second visit and a tow. Won’t be back More
by dgwlc
Employees Worked With
October 06, 2022
Tammy in service was amazing, as always! She made sure my vehicle was ready well in advance of when I needed it! She made sure my vehicle was ready well in advance of when I needed it! More
by WILDS74
Employees Worked With
October 03, 2022
They fixed my break issues which was great and covered under warranty. However while they had my vehicle I asked for a tire rotation and oil change. Neither was performed even though I paid for it to be under warranty. However while they had my vehicle I asked for a tire rotation and oil change. Neither was performed even though I paid for it to be done. More
by ARGASANN25
Employees Worked With
October 01, 2022
My last 2 service appointments were not satisfactory. Transmission fluid flush and vehicle needed to be returned due to low fluid level and new front brakes and rotors and vehicle needed to be returned b Transmission fluid flush and vehicle needed to be returned due to low fluid level and new front brakes and rotors and vehicle needed to be returned because of squeaking which is still not rectified More
by brian@altaenv.com
Employees Worked With
October 01, 2022
The service team is top shelf. Customer first approach is how they do things. Won me over as a customer. Tammy, Lauren, Andy, Anna and the shuffle driver (can’t remember his name Customer first approach is how they do things. Won me over as a customer. Tammy, Lauren, Andy, Anna and the shuffle driver (can’t remember his name) we’re the best I have ever experienced. WELL DONE. More
by Jim.ferreira
Employees Worked With
Other Employees :
Edward Haddad, Lauren McGloin, Andrew Macierowski
September 29, 2022
I brought my Silverado in for an oil change. On the way home...what a co-inkydink!...my transmission fluid began to leak (unbeknownst to me) and 20miles later, I lose the transmission. xxxx, rig On the way home...what a co-inkydink!...my transmission fluid began to leak (unbeknownst to me) and 20miles later, I lose the transmission. xxxx, right? But the dealer could fix it for only $6,500. (This is a 2012 with 80k on it.) I took the truck to Stily's, who could do it for $3,500. Satisfied customer? No. New transmission after 80k? I don't know if this was Scranton's fault of Chevy's fault, but this is the last Chevy I'll own. (I had a Toyota t-100. Drove it for 28 years, 139k, with never ever a single breakdown, other than the rust that finally took it.) But let me add that the Scranton service dept. was very friendly. More
by glenncheney
Employees Worked With
