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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,211 Reviews

1,211 Reviews of Scranton Chevrolet of Norwich - Service Center

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September 10, 2022

Was very pleased with the service and feel you all showed the up most professional attention to the customer which was me 👍🏻 I’ll be recommending your place for all of my people which is a lot so I hope yo More

by Tmf580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
September 09, 2022

Professional , courtesy. Too cold. Well organized. Quick. Impressive. Need cleaner rest room. Nice people. Thanks! More

by Nanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
September 09, 2022

I'm very happy with the support I received from Lauren and Dominick. I highly recommend this dealer. More

by JIOSOCIOLOGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
September 02, 2022

Quick response on finding solution on a locking wheel tool. Accommodated me quick fast. Perfect for me owning my own business having truck down is bad. More

by GOSSELIN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Macierowski
September 01, 2022

Entire experience was seamless. From check-in through pickup, staff was polite, efficient and thorough. More

by NLAWTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jurvis LaSalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
August 31, 2022

I am very happy with the service I receive after a misunderstanding. Lauren and Dominick were very helpful and professional. More

by JIOSOCIOLOGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman, Lauren McGloin
August 29, 2022

I am thankful that Scranton Chevrolet took me in as a new service customer when I had purchased the vehicle elsewhere. They did a great job! Time constraints had caused the need for me to quickly purchase th More

by allstarphcct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Jelani
August 28, 2022

Service manager, Lauren, I worked with was very knowledgeable and was able to communicate my car’s problem and maintenance requirements at a level I could understand. More

by TCOWENIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
August 27, 2022

Very professional and courteous as well as accommodating to the needs of their customers. I love the video consultations and texting availability for progress on the vehicle. More

by rowrow_d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe it was Tania.
August 27, 2022

I called a few Chevy dealerships near me and was talked to like I was annoying them for calling. With this location, immediately the kind customer service made me feel valued and like they wanted to help. More

by Sydggorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The older gentleman who drives the shuttle service , Michael Cassel
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