Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,211 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
1,211 Reviews of Scranton Chevrolet of Norwich - Service Center
Sort by
July 04, 2022
The service was on time and the representative was courteous. The oil change did not take long and I was out in a half an hour. The waiting area had music playing that I enjoyed and was clean and comf courteous. The oil change did not take long and I was out in a half an hour. The waiting area had music playing that I enjoyed and was clean and comfortable. More
by cla67
Verified Customer
July 01, 2022
Quick service, people where very helpful, knowledgeable staff explaining problems with old vehicle in detail staff explaining problems with old vehicle in detail More
by PLS1234
June 30, 2022
My oil change was very efficient. The video of the vehicle inspection was nice to watch. It was great just pulling up and getting right in. The video of the vehicle inspection was nice to watch. It was great just pulling up and getting right in. More
by Shamrock934
Employees Worked With
Lauren McGloin
June 30, 2022
The workers were professionals and very respectful. They were very nice . I also like the video of my car.. They were very nice . I also like the video of my car.. More
by PEMARQ2628
Employees Worked With
Other Employees :
Ahmad Feaster, Lauren McGloin
June 30, 2022
Great service. Gave a loaner which matched my vehicle. Easy to work with . X x Gave a loaner which matched my vehicle. Easy to work with . X x More
by LECKIE77
June 30, 2022
Great service, friendly environment, all of my expectations were exceeded. Ally was great at organizing the work up front, and was great at setting expectations. expectations were exceeded. Ally was great at organizing the work up front, and was great at setting expectations. More
by lmlglavado
June 28, 2022
Very professional, and knowledgeable a little expensive but not unreasonable, very courteous driver gave me a ride home and back when done but not unreasonable, very courteous driver gave me a ride home and back when done More
by toolin47
June 27, 2022
Scranton Chevy replaced my tires for me on my 08. Lauren my service writer made it a seamless transaction. On time. As quoted! Thank you Scranton! Lauren my service writer made it a seamless transaction. On time. As quoted! Thank you Scranton! More
by Andrewmacierowski
Employees Worked With
Jeff Misiazek, Lauren McGloin
June 26, 2022
I have been to the dealership twice in 2 years. Each time they are timely and friendly and professional. I appreciate how they operate and text me video and audio of key findings with my vehi Each time they are timely and friendly and professional. I appreciate how they operate and text me video and audio of key findings with my vehicle. They also identify other issues they spotted and will provide estimate/quotation as well as advice on timeline to operate the vehicle before preparing. I am impressed overall. Thank you! 🤗 More
by lisapreston808
