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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,214 Reviews

1,214 Reviews of Scranton Chevrolet of Norwich - Service Center

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June 05, 2022

First time visiting in several years and was pleased with efficiency of the staff from ordering the necessary part, scheduling the appointment, and completion of the service. More

by DAVEANDHELENE
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2022

Great team, sales helping out service, keeping customers happy and we intend to continue getting our routine service done at Scranton Chevy. More

by AJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicco Brown
June 03, 2022

Staff was very helpful and courteous with checking in for service. I chose to just drop my vehicle off and they were very prompt in messaging me when it was ready to be picked up More

by bandmd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

Well they had my new truck for two months scratched it trying to fix it wouldn’t tell me what was wrong with my truck I couldn’t go to it they put the motor parts on my seats also damaged my liner in my t More

by CAMANDSONSLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a sweet person in service not sure her name but she signed the loaner to me what a great employee the one next to her totally unprofessional , Mark Schukei, Jurvis LaSalle, Michael Soto-Valentin, Michael Cassel, Brian Collazo-Lasanta, Ahmad Feaster, Brennan Doehring
Jul 02, 2022 -

Scranton Chevrolet of Norwich responded

camandsonsllc, we appreciate the feedback. It is difficult at this time to procure certain parts and we share your frustration. At this point we are glad that yours issues have been addressed and you have your truck. Enjoy your summer Team Scranton Service

June 02, 2022

All way friendly, professional and do their best to have jobs completed in a timely fashion More

by JJENN54601
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

I made an appointment. Dropped off car the night before and it was completed the next day. I received a text that the car was done with the proper amount that was estimated More

by Traylorj1449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022

Efficient, quality service. Great feature with the video recap from the mechanic. Transparent with service recommendations and needs. More

by terryjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

This dealership is easy to do business with. I trust them to service my 2020 Silverado 2500HD and my 2022 Corvette Stingray. More

by rbremer
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

No experience with the dealership. The service center could have done better. Grease prints in the interior of my truck after I detailed it. Got brakes looked at and now my parking bra More

by drummerboydarby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Both times I’ve had my buick serviced here have been fantastic. The waiting room is comfortable and the staff are very friendly and seem to truly care about the quality of the service they are offering. More

by JONRASIMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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