Scranton Chevrolet of Norwich - Service Center

I came in for an oil change and with a brake noise complaint. truck sat done for 90mins while I waited in the showroom. Complimentary inspection said brakes were ’good’. Noise persisted — so I went to complaint. truck sat done for 90mins while I waited in the showroom. Complimentary inspection said brakes were ’good’. Noise persisted — so I went to a brake shop. Turns out rear shoes and rotor need replacing…so much for the inspection. Guess where I WON’T be getting the brakes done?! More

Very expensive and time consuming We were not told it would be almost 3 hrs when they asked if we planned to wait for service would be almost 3 hrs when they asked if we planned to wait for service More

Staff was very pleasant and accommodating. They were able to fix the problem and get us back on our way home to Maine! They were able to fix the problem and get us back on our way home to Maine! More

I’ve never felt more welcomed and attended for. They did everything within their power to make sure not only did I have the truck I wanted, but with the specifications I wanted. They went above and They did everything within their power to make sure not only did I have the truck I wanted, but with the specifications I wanted. They went above and beyond to ensure I had the best prices and loan offers available. Would highly recommend to others. More

Everyone was very helpful, courteous and friendly. I will probably go back when I need service. Loved your sense of humor also..Ladies room "attendant " is a hoot. I will probably go back when I need service. Loved your sense of humor also..Ladies room "attendant " is a hoot. More

Had nothing but bad experiences with your business from the time I brought my car and your service department the time I brought my car and your service department More

Great experience,manager was very courteous and knowledgeable.will definitely be coming back for service when needed knowledgeable.will definitely be coming back for service when needed More

The dealership was clean, and friendly. I would definitely come back in the future for vehicle service. I would definitely come back in the future for vehicle service. More

The staff is very polite and friendly, and the waiting room was neat and clean. room was neat and clean. More

Well informed a little wait due to checking on warranty but that came thru thank you! but that came thru thank you! More