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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,214 Reviews

1,214 Reviews of Scranton Chevrolet of Norwich - Service Center

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May 10, 2022

They did what they said that we're gonna do that we're friends like they were fine More

by haiderfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Doehring
May 13, 2022 -

Scranton Chevrolet of Norwich responded

Thank you haiderfarm! We are glad that you are happy but we want you to be completely happy! Please let us know what we can do to earn that fifth star. See you next time and please enjoy the summer Team Scranton Service

May 10, 2022

Always excellent service! The car is a piece of junk but their service is top notch More

by CBFLYER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Doehring
May 13, 2022 -

Scranton Chevrolet of Norwich responded

Well trade that thing in CBFLYER!! We will get you fixed up with a new ride. Until then, thanks for letting us keep you on the road. Enjoy your summer we appreciate you! Team Scranton Service

May 10, 2022

Very friendly people, honest always call when they find a problem. Had my car done when they said it would be. More

by Ghost1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schukei, Jurvis LaSalle, Michael Soto-Valentin, Michael Cassel, Brian Collazo-Lasanta, Ahmad Feaster, Brennan Doehring, Keith Estep
May 13, 2022 -

Scranton Chevrolet of Norwich responded

We are glad things went according to plan Ghost! Thank you for the opportunity and for letting everyone know about your experience. See you next time and enjoy your summer! Team Scranton Service

May 08, 2022

I have bought two vehicles from this dealership, and have had no problems whatsoever, and will continue to use them. More

by STARGATE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schukei, Jurvis LaSalle, Michael Cassel, Brian Collazo-Lasanta, Ahmad Feaster, Brennan Doehring
May 09, 2022 -

Scranton Chevrolet of Norwich responded

Thanks for your continued patronage stargate! We thank you for your review and business. Enjoy your summer and we will see you next time around! Dominick Salemi General Sales Manager

May 07, 2022

I came in for an oil change and with a brake noise complaint. truck sat done for 90mins while I waited in the showroom. Complimentary inspection said brakes were ’good’. Noise persisted — so I went to More

by patrick.h.knowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not aware of who serviced truck
May 09, 2022 -

Scranton Chevrolet of Norwich responded

Patrick, thanks for taking the time to provide your review. In a situation like this it could only benefit us to reccomend additional service work but we will only reccomend what fits the criteria and measurement to replace. We apologize if we were not as clear about the measurements and your options. Team Scranton Service

May 05, 2022

Very expensive and time consuming We were not told it would be almost 3 hrs when they asked if we planned to wait for service More

by DISLOPAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Scranton Chevrolet of Norwich responded

We are sorry it took a lot longer than you expected DISLOPAK but we thank you for the feedback and for choosing us for your service. We will work hard for that 5 star experience next time. Enjoy your summer! Team Scranton Service

May 05, 2022

Staff was very pleasant and accommodating. They were able to fix the problem and get us back on our way home to Maine! More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Scranton Chevrolet of Norwich responded

Happy to help Pat! Thanks for choosing us to get you back on the road. Maine is a ways away but maybe you can stop for some coffee on your next trip past! Have a great summer. Team Scranton Service

May 04, 2022

I’ve never felt more welcomed and attended for. They did everything within their power to make sure not only did I have the truck I wanted, but with the specifications I wanted. They went above and More

by BEDOYAMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
May 05, 2022 -

Scranton Chevrolet of Norwich responded

Awesome news Bedoyamg! We love it when a plan comes together and we are happy to have been of service. Thank you for your business and review. Enjoy the vehicle and your summer! Dominick Salemi General Sales Manager

April 30, 2022

Everyone was very helpful, courteous and friendly. I will probably go back when I need service. Loved your sense of humor also..Ladies room "attendant " is a hoot. More

by memere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Scranton Chevrolet of Norwich responded

memere, thanks for visiting and for taking the time to write such a nice review. We try to have fun and we are glad you had some. Thanks again and enjoy your summer! Team Scranton Service

April 29, 2022

Great experience,manager was very courteous and knowledgeable.will definitely be coming back for service when needed More

by cf68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jurvis LaSalle, Brennan Doehring
May 05, 2022 -

Scranton Chevrolet of Norwich responded

Thanks for the review and your business cf68! We appreciate both. Thank you and enjoy your summer! Team Scranton Service

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